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    If I get a replacement computer, will it be...

    Discussion in 'Alienware 17 and M17x' started by Mike2839, May 9, 2011.

  1. Mike2839

    Mike2839 Notebook Consultant

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    ...refurbished? I'm really not big on refurbished stuff and my computer is qualified for a replacement. Can i fight to get a brand new one or am I pushing my luck?
     
    Mike2839, May 9, 2011
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  2. FallenwingsMiku

    FallenwingsMiku Notebook Consultant

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    If they have refurbished, they will give u one. If they dont, they will give u a new one. You can fight for it but its their choice in the end.
     
    FallenwingsMiku, May 9, 2011
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  3. BatBoy

    BatBoy Notebook Nobel Laureate

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    fallenwings is correct. Its entirely Dell's decision. Suggest reviewing the terms of your warranty. All of the information is there.

    Full details on Service Contracts (TOS, Product Warranties, Warranty, etc.) can be found here -
    Dell Services | Service Contracts | Dell
     
    BatBoy, May 9, 2011
    #3