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    Is it Possible?

    Discussion in 'Alienware 17 and M17x' started by RRei, Apr 13, 2011.

  1. RRei

    RRei Notebook Evangelist

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    No, this is not another speculation thread so calm down.

    Anywho, I was wondering it's been a month since I've had my AW M17X R3, and by reading some threads around here the M18X is coming out, and I was wondering if its possible (or if anyone has done something similar yet) to ship back my M17X R3 and wait till the M18X comes out and just pay the price difference? ( I would ask AW/Dell support myself but the department is currently closed at this time )

    Thanks in advance to whoever can help me out with this!
     
  2. lichensoul

    lichensoul Notebook Evangelist

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    If you are with in the 21 day return period then yes you can return it.
     
  3. RRei

    RRei Notebook Evangelist

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    I got my R3 on 3/12/2011 and today is now 4/14/2011, so nope. God damnittttttttt.
     
  4. Tapakidney

    Tapakidney Notebook Evangelist

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    I say you should just try to sell it....with all the delays and whatnot, someone may be happy to buy it from you on here.
     
  5. RRei

    RRei Notebook Evangelist

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    I might sell it. It all depends when the M18X comes out. I'm in college, and my father kept telling me to wait for the M18X but my stupid macbook pro was killing me, so I bought this and now I'm kinda sad I bought it cause of all the M18X talk.
     
  6. Huuy

    Huuy Notebook Evangelist

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    you have 21 days to return the laptop opened or unopened. within that period, you will not be charged the restocking fee. if it is returned after that period, opened or unopened, you will incur the 15% restocking fee.

    I think that's how it works. mind you, I think there is a max after the 21 days. Like, you can't keep it for 3 years and return it and only pay the 15% restocking fee. Just try and call them I'm sure you can work something out since you plan on buying another Alienware
     
  7. RRei

    RRei Notebook Evangelist

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    It's been 30 days, so hopefully i can just pay 15%, or even return it full time. In order to do that, I need to get an AMERICAN over the phone, which is tough.
     
  8. Florick

    Florick Notebook Consultant

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    I suggest that you Get onto Alienware US Chat or Dell US chat. There is usually an american rep you can talk to. If the name is american like Matt or mark ask them for the number to thier team. If not keep trying. Thats how i got the number to the team in Texas.
     
  9. RRei

    RRei Notebook Evangelist

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    Florick, you're getting your M17X R3 soon, you planning on getting an M18X by exchanging it or keeping the R3?
     
  10. Florick

    Florick Notebook Consultant

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    I plan on keeping my R3. Simply because i will need the laptop for school. I doubt the M18x would fit my needs as well as the r3 will. I know that i need decent battery life. I also need something powerful enough to run 3d rendering but i don't want it to Overheat and BSOD in the middle of a class. The 18x just doesn't seem to fit the use i will get out of it. Although it is tempting ill be keeping the R3. What do you use your laptop for mostly?
     
  11. ECKS

    ECKS Notebook Prophet

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    So what if I'm waiting for a replacement to come? They said it'd be delivered on 4/1, and then 4/9, and now it's 4/13... 4/8 would've been the 21st day, I think.. So when I receive the replacement, do I get another (extra )21-days? Reason why I'm asking is cuz of the temptation to return 'em all, cuz of all these headaches...
     
  12. RRei

    RRei Notebook Evangelist

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    I usually use my laptop for media (watching movies, tv shows, anime, etc) and if I want to play games, i'd use PCSX2 to play some PS2 games cause I already have an Xbox 360 for Black Ops and such. But after class ends, im going to phone AW support and see if I can return without paying the restocking fee. If I have to pay the restocking fee, i'd might as well keep my R3.
     
  13. RRei

    RRei Notebook Evangelist

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    im trying that right now, and all i get transferred to is indians.