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    Is my GPU dying?

    Discussion in 'Alienware 17 and M17x' started by vortexblade, Aug 3, 2012.

  1. vortexblade

    vortexblade Notebook Consultant

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    So yesterday was the final beta stress test for the upcoming Guild Wars 2. I just bought the game so I could join the beta event. All was fine until after around 15-20 minutes my screen froze with weird colors and went black after about a second. The music kept playing but nomatter what I did the screen stayed black.

    Then I rebooted and started the game again and the same thing happened after about 15-20 minutes. After this I tried to play Skyrim for a while to see if it would happen here as well. But after about 30 minutes nothing happened so I started Guild Wars 2 again. And again after 15 minutes my screen froze and went black..

    After this I reinstalled the latest drivers and somewhere in this proces my screen also went black for a extended period, but did turn back to normal with some alt-tabbing etc.

    So my question is, is this my gpu (or something else in the m17x) or is there something wrong with the game? This seems to be a bit similar, but sofar it only happened in Guild Wars. I don't play games that often anymore and when I do not for an extended period.

    What do you guys think/suggest?
     
  2. jaeyang9

    jaeyang9 Notebook Consultant

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    if it's only happening with guild wars 2 i'm assuming issue is game related.. maybe compatibility issues with drivers.. it's still in beta after all
     
  3. vortexblade

    vortexblade Notebook Consultant

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    I really hope so.. I'm gonna check a few other games this weekend to see if it is just GW2. The main reason I'm afraid it's an hardware issue, is because of the long black screen when installing nvidia drivers. Could it be anything else then the gpu?
     
  4. SkylineLvr

    SkylineLvr Notebook Deity

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    Are you OCing your card to play?
     
  5. rsgeiger

    rsgeiger Notebook Evangelist

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    That is a beta problem, by the sounds of it. Memory leak I think. Happens sometimes to me in other games what you described. If it doesnt happen in other games, change game settings, turn off shadows, etc. But I think your card is fine :)
     
  6. vortexblade

    vortexblade Notebook Consultant

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    I really hope so :) The only thing I can do now is wait until the final release to find out.. And play some other games in the meanwhile ;)
     
  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Why don't you check on the temps while you run it?
    Does it happens on any other game?
     
  8. Kyrius

    Kyrius Notebook Consultant

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    Question about the temperature, whats the safe temperature zone of the Alienware M17X R4 7970M? :)
     
  9. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Anything below 90C is ok.
     
  10. Kyrius

    Kyrius Notebook Consultant

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    Thank you Luis :)
     
  11. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Np :) that's why we are here.
     
  12. vortexblade

    vortexblade Notebook Consultant

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    I ran a hwinfo64 log until it crashed. Everything looked completely normal.
     
  13. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    What about the temps? What was the maximum temperature that you got?
     
  14. MickyD1234

    MickyD1234 Notebook Prophet

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    I can say that the 'black screen' is probably not an indicator. I've been using Nvidia GPU's for some years and although it has got a lot better, I have seen this during driver installs. Only once on my R3, but it happens at the point during the driver install when it switches out the old driver. Sometimes you get a low resolution display for a while, and sometimes the display never comes back. You can see that it is doing something by the HD access. I have had to wait for it to stop and then reboot by tapping the power. All comes back just fine and dandy.

    Let's see if you get it with any other games or it could just be some weirdness with this beta release?