Issue with more Supplies or why such a big pushed back date?

Ordered my m17x on 10/13/2012 and I was supposed to receive it 11/5/2012 but now it has been updated and pushed back to 11/9/2012, anyone have any info on why they changed it? I know they had an issue with power bricks but last I checked they received them. When I talked to them the day before it was updated they told me there were no issues and I should receive it on the 5th. Anyone have any suggestions on what to say and how to ask what is really going on. According to a support agent the hurricane did not effect my laptop. Wondering if anyone is having the same issue as me. If it helps here was what I configured,

Alienware M17X R4 with Soft Touch - Direct
3rd Generation Intel Core i7-3840QM (8MB Cache, up to 3.8GHz w/ Turbo Boost 2.0)
32GB Dual Channel DDR3 at 1600MHz ( I run multiple virtual machines at once. )
English Keyboard, 101 Key, M17X R4
17.3-inch WideFHD 1920 x 1080 120Hz NVIDIA 3D Vision Bundle
2GB GDDR5 NVIDIA GeForce GTX 680M
512GB Solid State Drive SATA 6Gb/s
Custom Nameplate
Personalized Nameplate Trigger
AlienFX Color, Terra Green
Alienware Command Center Software, M17X
Windows 7 Ultimate 64 bit Service Pack 1, English, w/Media
Stealth Black with Soft Touch Finish with 3D Display
Adobe Acrobat Reader
Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD+-RW, CD-RW)
Power DVD 9.6, 3D
Creative Sound Blaster Recon3Di with THX TruStudio Pro Software
Killer Wireless-N 1103 a/g/n 3x3 MIMO for Gaming and Video and Bluetooth 4.0
Internal Wireless Bluetooth 4.0
Alienware M17x 240W A/C Adapter
Alienware Documentation
Placement, M17X R4
Shipping Material, M17X R4 - Black
NO VIRUS PROTECTION REQUESTED
Resource DVD, M17X R4
Windows 7 OS Label, Alienware Notebooks
DataSafe Local BackUp
PC Restore
DELL-DOWNLOAD-FLAG
Camera Software 2.X, Factory Install
Dell Support Center Software 3.0
Quickset, M17X R4
Dell Digital Delivery Client
Windows 7 Browser Search for Alienware
90WHr 9-Cell Primary Battery
Microsoft Office Trial
Dell Hardware Warranty Plus On-Site Service, Extended Year(s)
Dell Hardware Warranty Plus On-Site Service, Initial Year
In-Home Service after Remote Diagnosis, Parts and Labor On-Site Response, 2 Year Extended
In-Home Service after Remote Diagnosis, Parts and Labor On-Site Response, Initial Year
3 Year Limited Warranty
Accidental Damage Service, 3 Years
Soft Contracts Consumer Accidental Damage Agreement for Alienware
Soft Contracts Dell In-Home Hardware Agreement for Alienware
Warranty Support, 2 Year Extended
Warranty Support, Initial Year

 

You tried chatting with online order support (not the sales one) they should be able to tell you what parts are holding up your production. i ordered mine on the 15 oct and its due to be delivered tomorrow 1 day before EDD.

 

Yeah I have tried that but no real information, they have a dell specialist calling me tomorrow. It is just strange when they tell me " it is being package as we speak" to being pushed back 5 days.

 

Ok good luck, I know the base and lid (casing of the laptop) was holding up production when my computer was being built. I hope you get your computer soon. I know how bad the wait can be. It depends on who you speak to, my order support online chat agent (not the sales one) was very nice, they kept me up to date, making phone calls and emails to keep me up to date as to when it went into production and was shipped.

Theres a thread here
http://forum.notebookreview.com/alienware-m17x/630192-m17x-order-status-discussion-part-4-a-302.html

that may be more helpful seeing if anyone else is in your same situation, I guess since the storm it may have affected the nameplates? or delivery. Just a guess though. I think I have seen a couple of people ordering mid october and they had their order pushed back.

 

You bought 32GB of ram from dell?

Seems an expensive way to do it.

 

As far as I've heard, the most recent cause for delays has been the 680M