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    Issue with wireless adapter

    Discussion in 'Alienware 17 and M17x' started by nick81, Jul 14, 2014.

  1. nick81

    nick81 Notebook Evangelist

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    Hey all

    I am having some trouble with wifi in general on my AW17. The adapter is a Killer 1202.

    The laptop shipped with Windows 7 64 bit and to the best of my knowledge (I only used it 4 days before formatting it) wifi was working fine.

    I have now deployed Windows 8.1 on it and installed all drivers from Dell's website. Latest wifi driver on the website is 10.0.0.276

    The problem is when I connect on the 5Ghz band the signal is very very inconsistent. I sit exactly 4 meters away from my cisco/linksys router. Signal drops from 5 full bars to 3 at times. And worse of all, I frequently lose completely the signal for 2-3 seconds before connection is up again. Also I was expecting performance to be on par with the performance I get with the external adapter I use on my old laptop. As a test I tried copying some files from my laptop to my WD Live box. Using the adapter, transfer speed is between 11 and 13MB/s, while on the AW I get 8-9MB/s.

    The 2.4Ghz band is a bit better, I always get 5 bars but I still do lose the signal completely from time to time.

    I managed to find some generic Atheros drivers which I successfully installed (10.0.0.288) but things didn't improve one bit...

    Am I missing something? Is there any setting/option I need to activate from the Killer's options or from device manager?
     
  2. amitvig22

    amitvig22 Notebook Consultant

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    nick81 likes this.
  3. nick81

    nick81 Notebook Evangelist

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    You rock bro!

    Found the solution in the post you pointed me to.

    For anyone curious to know what the fix was:

    I'm using Windows 8.1:
    Go to your Network Connections:
    Control Panel\Network and Internet\Network Connections
    Right Click on WiFi -> Properties -> Configure -> Driver Tab -> Update Driver
    Click Browse my Computer -> Let me pick -> Uncheck "Show compatible hardware"

    Qualcomm Atheros Communications should be highlighted under Manufacturer
    On the right side under Network Adapter find exactly and click on: "Qualcomm Atheros Wireless Network Adapter"
    Click Next and install it.
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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