Hey guys, I did a little looking around on the forums before I posted and tried common tips to fix problems (ex. updating all drivers), but I am still having some issues.
I'll be on my computer doing stuff and my computer will just go into sleep mode all by itself. I'm not doing anything super intensive when this happens either, just surfing the web, facebook, gmail, etc. (its happened 3 times now in the 24 hour period I have owned this laptop)
I have a monitor hooked up to my laptop, LG 24", thru the HDMI port. When I push the power button for the computer to come back on after it has gone to sleep, the display on my monitor is not on, it reverts back to the laptop. Then, for some reason, it re-installs all the nVidia High Definition Audio drivers (all 4 of them!). I have to push Win Button + P again a few times to get the display back over to my monitor.
And the other issue I've had is a BSOD. "DRIVER_IRQL_LESS_OR_NOT_EQUAL" was the one that popped up. That has only happened once, so I'm not really sure why... but it happened while I was just surfing the web, not playing any games.
And this is all on top of the fact that my touchpad does not work. I called Alienware tech support and went through a bunch of stuff (2 hours on the phone) and they are sending a technician to install a new touchpad in the laptop.
I've had this laptop now for about 24 hours, and I'm strongly considering returning it and buying something else. I spent a lot of money on this laptop, and to have all these issues right out of the box is ridiculous. I had an ASUS laptop before this and it ran (and still runs) very well, never any issues. Anyways, I hope someone can give me some insight to my issues. Any help is greatly appreciated!
Here is my dxdiag file...
Code:------------------ System Information ------------------ Time of this report: 10/19/2011, 12:18:23 Machine name: JBDAVIDSON-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506) Language: English (Regional Setting: English) System Manufacturer: Alienware System Model: M17xR3 BIOS: InsydeH2O Version 1.0 A08 Processor: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz Memory: 8192MB RAM Available OS Memory: 8140MB RAM Page File: 2773MB used, 13504MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 120 DPI (125 percent) DWM DPI Scaling: UnKnown DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Sound Tab 4: No problems found. Sound Tab 5: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 580M Manufacturer: NVIDIA Chip type: GeForce GTX 580M DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_1211&SUBSYS_04BA1028&REV_A1 Display Memory: 4062 MB Dedicated Memory: 2014 MB Shared Memory: 2047 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: M2780D Monitor Id: GSM57BF Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver File Version: 8.17.0012.8538 (English) Driver Version: 8.17.12.8538 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 9/22/2011 14:41:00, 15688512 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a Device Identifier: {D7B71E3E-5151-11CF-C252-B6241FC2C535} Vendor ID: 0x10DE Device ID: 0x1211 SubSys ID: 0x04BA1028 Revision ID: 0x00A1 Driver Strong Name: oem100.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section079:8.17.12.8538:pci\ven_10de&dev_1211&subsys_04ba1028 Rank Of Driver: 00E60001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers / Headphones (IDT High Definition Audio CODEC) Default Sound Playback: Yes Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6330.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 3/17/2011 03:14:56, 521728 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Communications Headphones (IDT High Definition Audio CODEC) Default Sound Playback: No Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6330.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 3/17/2011 03:14:56, 521728 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Digital Audio (S/PDIF) (IDT High Definition Audio CODEC) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6330.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 3/17/2011 03:14:56, 521728 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Speakers (2- Razer Megalodon) Default Sound Playback: No Default Voice Playback: No Hardware ID: USB\VID_1532&PID_000E&REV_0001&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 11/20/2010 19:23:47, 109696 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: M2780D-1 (NVIDIA High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0016&SUBSYS_10DE0101&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: nvhda64v.sys Driver Version: 1.02.0024.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 7/7/2011 15:21:28, 174184 bytes Other Files: Driver Provider: NVIDIA Corporation HW Accel Level: Basic Cap Flags: 0x0 Min/Max Sample Rate: 0, 0 Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone Array (IDT High Definition Audio CODEC) Default Sound Capture: Yes Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6330.0000 (English) Driver Attributes: Final Retail Date and Size: 3/17/2011 03:14:56, 521728 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Microphone (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6330.0000 (English) Driver Attributes: Final Retail Date and Size: 3/17/2011 03:14:56, 521728 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Microphone (2- Razer Megalodon) Default Sound Capture: No Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.01.7601.17514 (English) Driver Attributes: Final Retail Date and Size: 11/20/2010 19:23:47, 109696 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: HDMI In (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6330.0000 (English) Driver Attributes: Final Retail Date and Size: 3/17/2011 03:14:56, 521728 bytes Cap Flags: 0x0 Format Flags: 0x0 Description: Rec. Playback (IDT High Definition Audio CODEC) Default Sound Capture: No Default Voice Capture: No Driver Name: stwrt64.sys Driver Version: 6.10.6330.0000 (English) Driver Attributes: Final Retail Date and Size: 3/17/2011 03:14:56, 521728 bytes Cap Flags: 0x0 Format Flags: 0x0 ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Razer Imperator Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0017 FF Driver: n/a Device Name: Razer Imperator Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0017 FF Driver: n/a Device Name: Razer Lycosa Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0109 FF Driver: n/a Device Name: Razer Lycosa Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0109 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x1C2D | Matching Device ID: usb\root_hub20 | Service: usbhub | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x0024 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Standard PS/2 Keyboard | Matching Device ID: *pnp0303 | Service: i8042prt | + HID Keyboard Device | Vendor/Product ID: 0x1532, 0x0017 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | + HID Keyboard Device | Vendor/Product ID: 0x1532, 0x0109 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | + HID-compliant mouse | Vendor/Product ID: 0x1532, 0x0017 | Matching Device ID: hid_device_system_mouse | Service: mouhid | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 168.1 GB Total Space: 234.2 GB File System: NTFS Model: SAMSUNG SSD PM810 2.5" 7 Drive: D: Free Space: 627.4 GB Total Space: 715.4 GB File System: NTFS Model: WDC WD7500BPKT-75PK4T0 Drive: F: Free Space: 262.3 GB Total Space: 610.5 GB File System: NTFS Model: Seagate FreeAgent Go USB Device Drive: E: Model: HL-DT-ST DVDRWBD CA30N Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes -------------- System Devices -------------- Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04901028&REV_05\3&11583659&0&D0 Driver: n/a Name: Intel(R) HD Graphics Family Device ID: PCI\VEN_8086&DEV_0126&SUBSYS_04BA1028&REV_09\3&11583659&0&10 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26 Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04901028&REV_05\3&11583659&0&E8 Driver: n/a Name: 2nd generation Intel® Core processor family DRAM Controller - 0104 Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_04901028&REV_09\3&11583659&0&00 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_10DE&DEV_0E0C&SUBSYS_000010DE&REV_A1\4&361D66C5&0&0108 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04901028&REV_05\3&11583659&0&FB Driver: n/a Name: 2nd generation Intel® Core processor family PCI Express Controller - 0101 Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04901028&REV_09\3&11583659&0&08 Driver: n/a Name: Renesas Electronics USB 3.0 Host Controller Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_04901028&REV_04\4&16093154&0&00E5 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04901028&REV_05\3&11583659&0&D8 Driver: n/a Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_04901028&REV_C0\4&2C565082&0&00E0 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_04901028&REV_B5\3&11583659&0&E5 Driver: n/a Name: Killer Wireless-N 1103 Network Adapter Device ID: PCI\VEN_168C&DEV_0030&SUBSYS_20011A56&REV_01\4&1AA90A9&0&00E2 Driver: n/a Name: Intel(R) Mobile Express Chipset SATA RAID Controller Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_04901028&REV_05\3&11583659&0&FA Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16 Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04901028&REV_B5\3&11583659&0&E3 Driver: n/a Name: Intel(R) HM67 Express Chipset Family LPC Interface Controller - 1C4B Device ID: PCI\VEN_8086&DEV_1C4B&SUBSYS_04901028&REV_05\3&11583659&0&F8 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14 Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_04901028&REV_B5\3&11583659&0&E2 Driver: n/a Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04901028&REV_04\3&11583659&0&B0 Driver: n/a Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04901028&REV_B5\3&11583659&0&E0 Driver: n/a Name: NVIDIA GeForce GTX 580M Device ID: PCI\VEN_10DE&DEV_1211&SUBSYS_04BA1028&REV_A1\4&361D66C5&0&0008 Driver: n/a ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.80.15035.0000 CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.80.15035.0000 CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.80.15035.0000 FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.80.15035.0000 FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.80.15035.0000 Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.80.15035.0000 Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.80.15035.0000 Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.80.15035.0000 OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.80.15035.0000 Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.80.15035.0000 Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.80.15035.0000 Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.80.15035.0000 Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.80.15035.0000 Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.80.15035.0000 Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.80.15035.0000 CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.3405 CyberLink Audio Effect (PDVD9),0x00200000,1,1,ClAudFx.ax,6.00.0000.7209 Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.80.15035.0000 ROXIO VCFDvrSupport 3.0,0x00200000,1,1,DvrSupportFilt.ax,12.02.0001.0071 ROXIO Image/Colour Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071 Roxio MPEG2 Encoder,0x00000000,0,0,, VCG Null Renderer 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071 ROXIO WAV Dest 3.0,0x00200000,0,0,, ROXIO MPEG Writer,0x00000000,0,0,, ROXIO Scene Detector 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 Roxio Plasma CrossGraph Renderer,0x00200000,1,0,PlasmaCGFilter.ax,12.02.0001.0071 ROXIO Video Resampler 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514 CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314 CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.3018 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 ROXIO Audio Source 3.0,0x00200000,0,1,roxaudio.ax,10.00.0000.0000 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000 roxio DCFilters Subpicture Mixer,0x00000000,0,0,, AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 VCGImageSource,0x00200000,0,1,VideoCompositing.ax,12.02.0001.0071 Roxio MPEG1 Audio Encoder,0x00000000,0,0,, CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.3415 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514 Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.00.0009.0000 ROXIO VideoCombine 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 Roxio Smart AVC Video Decode,0x00800000,1,2,, ROXIO DVDCrossGraphEx Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 Roxio RealD to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 ROXIO VideoTransition 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,2.00.0000.2422 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 roxio DCFilters Audio Sync Filter 2,0x00000000,0,0,, CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,8.04.0000.1913 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528 ROXIO CPU Regulator,0x00200000,1,1,CPURegulator.ax,10.00.0000.0000 CyberLink AudioCD Filter (PDVD9),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 Roxio Vob Loader,0x00200000,0,1,VOBLoader.ax,12.02.0001.0071 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 ROXIO LPCMSyncFilter,0x00000000,0,0,, Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 ROXIO VCFStationLogo 1.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 ROXIO VideoInfo Transcoder 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2215 roxio DCFilters MPEG Transcoder,0x00000000,0,0,, ROXIO DV Scene Detector Tee 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,8.04.0000.3426 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,2.00.0000.0416 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514 ROXIO Field Splitter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 ROXIO ThumbnailGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 roxio DCFilters DVD Reader,0x00000000,0,0,, Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514 Roxio Audio Stream Writer Filter,0x00000000,0,0,, CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,4.00.0000.10324 Roxio Repacketizer Filter,0x00000000,0,0,, PSI Parser,0x00200000,0,0,RoxVideo.ax,12.02.0001.0071 Roxio Audio Stream Reader Filter,0x00000000,0,0,, ROXIO Field Combiner 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 ROXIO QuickGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 ROXIO Video Effect 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 Roxio Anaglyph to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 ROXIO VCFLatency 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514 Roxio Video Rotater,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3314 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514 roxio DCFilters Mpeg I/II Decoder,0x00000000,0,0,, MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Roxio Mp3 Encoder (SC),0x00000000,0,0,, Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514 ROXIO CrossGraphEx Renderer 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 VCG Video Mixer 3.0,0x00200000,0,1,VideoCompositing.ax,12.02.0001.0071 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514 Creative MJPEG Decoder 2,0x00200000,1,1,CtMJPGDec2.ax,1.00.0009.0000 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514 Cyberlink SubTitle Importor 2.0 (PDVD9),0x00200000,1,0,CLSubTitle.ax,2.00.0000.0416 CyberLink FLV Splitter (PDVD9),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1030 ROXIO AudioConvert 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000 Roxio Plasma CrossGraph Source,0x00200000,0,1,PlasmaCGFilter.ax,12.02.0001.0071 ROXIO InputSelector 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 ROXIO LVM File Source (Async.),0x00200000,0,1,LVMAsync.ax,12.02.0001.0071 Roxio Smart AVC Encode,0x00200000,2,1,, VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514 ROXIO Audio VCFLooper 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414 File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 CyberLink Audio Spectrum Analyzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 Roxio Audio Source Filter,0x00000000,0,0,, Sonic MPEG-2 Video Decoder,0x00200000,2,2,c12oem_dec_mp2v_ds.ax,8.05.0000.19970 Roxio MPEG1 Encoder,0x00000000,0,0,, ROXIO Pan Zoom 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 Roxio Anaglyph to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 ROXIO Pin Tee,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 ROXIO Audio VCFChunker 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000 Roxio MPEG2 Video Decoder,0x00000000,0,0,, CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,8.01.0000.2222 ROXIO Video VCFLooper 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,1.01.0000.2906 CyberLink RealMedia Splitter (PDVD9),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1103 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514 ROXIO InputSelectorNew 3.0,0x00200000,1,0,, ROXIO Sewer 3.0,0x00200000,1,0,MVWcDSutil.dll,12.02.0001.0071 Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514 ROXIO Video Integrate,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 Roxio Smart Decoder,0x00000000,0,0,, Media Analyser,0x00200000,1,2,mediaanalyser.ax,12.02.0001.0071 ROXIO VCFAudioMixer 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000 Roxio Smart Encoder,0x00000000,0,0,, Sonic Cinemaster® Audio Decoder 4.3 (No Dolby),0x005ffffe,1,1,CinemasterAudioND.DLL,4.03.0000.0240 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514 CyberLink HAM Decoder,0x00600000,0,1,clcvd.ax,1.00.0000.2229 ROXIO CrossGraphEx Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514 ROXIO ListImage Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071 ROXIO SceneRecorder 1.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 ROXIO VCFWaveform 1.0,0x00200000,1,0,roxaudio.ax,10.00.0000.0000 LVMWriter,0x00200000,1,0,LVMWriter.ax,12.02.0001.0071 Roxio MPEG Analyzer,0x00000000,0,0,, MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 CyberLink RealAudio Decoder (PDVD9),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 ROXIO ColorSpace Converter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 Roxio File Writer Wrapper,0x00200000,1,0,RoxFileWriterWrapper.ax,1.00.0000.0001 ROXIO VCFAlphaSplitter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 roxio DCFilters Smart Resizer,0x00000000,0,0,, ROXIO AudioGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 CyberLink Video Decoder (PDVD9),0x00700100,1,2,clcvd.ax,1.00.0000.2229 VMR9 Wrapper 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071 Sonic Audio Resampler,0x00200000,1,1,c12oem_trans_audio_samplerate_ds.ax,8.05.0000.19970 ROXIO BDAV Smart Render 1.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 Roxio StereoSource Cropper,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514 Half Size to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 roxio DCFilters DVD Splitter,0x00000000,0,0,, StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 ROXIO DVDCrossGraphEx Renderer 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 Sonic Cinemaster® VideoDecoder 4.3 (EMC12),0x005ffffe,2,2,CinemasterVideo.DLL,4.03.0001.0279 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 roxio DCFilters DVD Muxer,0x00000000,0,0,, CyberLink RealVideo Decoder (PDVD9),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225 QIC1802 Demux,0x00200000,1,1,qicdemux.ax,1.00.0000.1621 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514 Sonic HD Demuxer,0x005ffffe,1,2,SonicHDDemuxer.dll,4.03.0000.0134 ROXIO SpyPos 3.0,0x00200000,1,1,MGINullIP.ax,12.02.0001.0071 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514 ROXIO InputSelectorNew 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071 roxio DCFilters Dragon Lair,0x00000000,0,0,, Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514 Sonic MPEG Multiplexer,0x00200000,1,1,c12oem_mux_mp2_ds.ax,8.05.0000.19970 Creative Correct TimeStamp Filter,0x00200000,1,1,CTFrFix.ax,1.00.0005.0000 ROXIO VCFVideoCutList 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 ROXIO SubPicture Encoder,0x00000000,0,0,, Roxio MPEG2 Muxer,0x00000000,0,0,, ROXIO Deinterlace 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071 Roxio MPEG Stream Analyzer,0x00000000,0,0,, Roxio Transport Stream Source,0x00000000,0,0,, Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Creative H264 No Quality Control Filter,0x00200000,1,0,CTH264nOQC.ax,1.00.0001.0000 ROXIO VCFpeakmeter 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000 Roxio MPEG1 Muxer,0x00000000,0,0,, Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514 Roxio VOB Formatter,0x00200000,1,1,VOBFormatter.ax,12.02.0001.0071 ROXIO VCFHDVSceneDetect 1.0,0x00200000,2,1,RoxVideo.ax,12.02.0001.0071 Roxio MPEG2 Demuxer,0x00000000,0,0,, ROXIO QT Source,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071 Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514 ROXIO VCFDVSceneDetect 1.0,0x00200000,1,2,RoxVideo.ax,12.02.0001.0071 CyberLink Matroska Splitter (PDVD9),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1404 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514 Audio Capture Sources: Microphone Array (IDT High Defi,0x00200000,0,0,qcap.dll,6.06.7601.17514 HDMI In (IDT High Definition Au,0x00200000,0,0,qcap.dll,6.06.7601.17514 Microphone (2- Razer Megalodon),0x00200000,0,0,qcap.dll,6.06.7601.17514 Microphone (IDT High Definition,0x00200000,0,0,qcap.dll,6.06.7601.17514 Rec. Playback (IDT High Definit,0x00200000,0,0,qcap.dll,6.06.7601.17514 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514 WDM Streaming Capture Devices: ,0x00000000,0,0,, ,0x00000000,0,0,, MicIn2,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 MuxedIn,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 ,0x00000000,0,0,, ,0x00000000,0,0,, Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Razer Megalodon,0x00200000,2,2,ksproxy.ax,6.01.7601.17514 WDM Streaming Rendering Devices: NVIDIA High Definition Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 HpOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 ,0x00000000,0,0,, ,0x00000000,0,0,, SpdifOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Speaker1,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Razer Megalodon,0x00200000,2,2,ksproxy.ax,6.01.7601.17514 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Video Capture Sources: Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514 Audio Renderers: Speakers / Headphones (IDT High,0x00200000,1,0,quartz.dll,6.06.7601.17514 CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,7.00.0000.2807 Communications Headphones (IDT ,0x00200000,1,0,quartz.dll,6.06.7601.17514 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514 Digital Audio (S/PDIF) (IDT Hig,0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Communications Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Digital Audio (S/PDIF) (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: M2780D-1 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Speakers (2- Razer Megalodon),0x00200000,1,0,quartz.dll,6.06.7601.17514 DirectSound: Speakers / Headphones (IDT High Definition Audio CODEC),0x00200000,1,0,quartz.dll,6.06.7601.17514 M2780D-1 (NVIDIA High Definitio,0x00200000,1,0,quartz.dll,6.06.7601.17514 Speakers (2- Razer Megalodon),0x00200000,1,0,quartz.dll,6.06.7601.17514 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0
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SlickDude80 Notebook Prophet
is it set to Performance profile? And if it is, check your sleep times. make sure it isn't set to sleep after 1 min etc
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It was set on "Balanced" so I switched it to "High Performance" just now, but the sleep timers were not at 1 min.
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Will reseating the touchpad myself void my warranty? I'm familiar with taking apart laptops (albeit not this one, but I'm sure its not much different).
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Documentation -
Couple of Questions BTW:
Are you still on Factory OS install or did you wipe and do a full reinstall?
When you say you updated the drivers, did you updat from nVidia's website or Dell's support website?
May not matter but could be what's affecting it.
Thanks
What does event viewer say? Control Panel -> Administrative Tools -> Event Viewer -> Windows Log -> Choose System or Application Logs and look for errors (not informational so much, unless it relates) related to the graphics driver or video in general and well as IRQ errors. -
SlickDude80 Notebook Prophet
I'd let it run for a bit and see if that solved your issues -
I updated all drivers from Dell's website, except for the graphics driver, which I got off nVidia's website.
There is one under critical, which I'm assuming is from the BSOD and it's titled "Kernal-Power"... I can provide the details, but its a bunch of numbers and stuff, nothing really that points directly at anything, or at least that I can read.
Under the error section, I see a couple for "Disk" that say "The driver detected a controller error on \Device\Harddisk2\DR2", not sure what that means. Thats really all I see under there that sounds anything like hardware, but there are a few others.
I see nothing related to the graphics driver, IRQ or anything video. -
I have noticed though that when the display turns off, when I shake the mouse for it to come back up, the sound has gone from coming out of my monitor (thru the HDMI cable), back to the laptop speakers... And I'm pretty sure when this is happening, the nVidia High Def Audio drivers are being reinstalled. Not sure why this is happening. -
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Also did you run a scan for any nasty little buggers that might have gotten in there? I know slim chance, you've had it so little of time but it's worth the check. Try MalwareBytes just for shizzles and giggles.
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I left it running while I went to the gym for a little over an hour, got back and no issues (normally they would have happened by now), so maybe the performance change had something to do with it and might be helping. I'll keep it on while at work and see what happens when I get home.
Thanks for all the help guys. It is much appreciated. -
Went ahead and ran the MalwareBytes program, no infections. I'm using AVG, should I replace it with this program or is AVG ok?
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I even run MB over my network. Glad to know the issue is not reoccuring. If it does let us know so we can keep digging. -
So, I got home from work, computer left on... it again turned the monitor off and switched back to the display on the laptop and reinstalled the nVidia High Def sound drivers.
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I'm still having problems where the computer will automatically go into a sleep type mode, display and sound reverts back to the LCD on the laptop, and it locks itself (have to type my password to log back in).
I read some things about the nVidia High Def audio driver being crap which is what the computer uses when you are using the HDMI out... I've tried rolling back the driver and using different drivers, but not having any luck. Any suggestions? -
Anyway, so did the sleep while active problem come back at all ( never mind realize yet again why speed reading is bad for you. I just reread). Also which drivers did you roll back too? I'm assuming the ones from dell support page but just wanted to be sure.
EDIT: Was thinking about this earlier. I am wondering if you can tell me what all your power settings are on? This isn't related to the HDMI out problem but more so the sleep/ re-log problem. There's settings that specify the stuff like what to do when plugged in on battery close lid, idle time, all that. Screen shot should sufice so you don't have to type all that stuff in.
Also remeber to check the setting in alien CC and windows power setting from control panel. These are supposed to work together but I have read other users say they have had to adjust them seperately to sync. -
Well, the audio driver is weird. It appears that when you have HDMI plugged in it uses the nVidia High Definition Audio drivers. I think the issue may be with the HDMI output, because whenever the computer goes to "sleep" it coincides with these drivers being reinstalled/detected. The reason I put sleep in quotes is because I'm not really sure that is what is happening, but thats what seems like is happening. The external monitor turns off, display goes back to the built-in monitor, and requires me to type password in to get back into Windows. Then I have to push Windows + P to get screen back to the external monitor and I have to go into the playback devices and switch the audio back to the external monitor as well.
The reason I say the driver is weird is because I can't find a driver specifically for the nVidia High Definition Audio. I've done a bit of research and I'm assuming that it is some type of nForce chip and apparently a lot of people have issues with it, but I'm not 100% sure on this because I can't find anything that tells me the part number or anything about this HDMI-out audio device.
I also ran the Alienware pre-boot diagnostics utility and there were no errors reported, so I'm assuming it some type of software/driver issue.
I checked the power settings in CC and they match the settings I have in Windows. Here are the screenshots of the ones I could find related to sleep modes...
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I found a generic Microsoft High Definition Audio Driver that is compatible with the hardware that is using the nVidia high def audio driver, so I installed that. Gonna see if that helps at all. I'll report back after work later tonight and let ya know.
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When you say Nvidia HD audio driver, is it a seperate driver you downloaded or the one bundled with the driver for your 580m card? I only asked because on my card, 460m, the HD driver is bundled with it, not a seperate install.
Also wierd question what brand is the external monitor? -
Ohhhh yeah... biggie.. Did you do the Vbios update from dell that was released 10/5?
You can check the version you have here and HKEY_LOCAL_MACHINE\HARDWAR\EDESCRIPTION\System
Subkeys to look for are: SystemBiosDate SystemBiosVersion VideoBiosDate VideoBiosVersion
The newest Vbios version is 70.24.2B.00.06, A01. If it not that, you might need to upgrade that, it can affect the HDMI and how it behaves, still searching for the release notes to see what fixes were implemented. -
My monitor is an LG M2780D.
Also, I got back from work and the display had reverted over to the LCD on the laptop, but it did not lock the computer this time or reinstall the drivers for the high def sound. This happened after I got rid of the nVidia High Def sound drivers and replaced them with the generic Microsoft ones... soooo, possibly a step in the right direction, not sure.
One thing I did figure out tho is that the computer can't seem to dim my display. For testing, I set the "Dim Display After" setting for both plugged and battery to 1 minute, left the computer alone for 5 minutes and the monitor had not dimmed at all. Not sure if this is related to it reverting back to built-in display or not, just something to note.
And no, I have not done the vBIOS update. Going to do that right now. -
Updated vBIOS, will see if that helps at all.
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Ok, well some interesting things I have discovered. I'm not really sure what to make of all of it, but I'll just tell you what is happening.
I unplugged all peripherals from the laptop and just used the laptop by itself with only the AC adapter plugged in. Now, keep in mind that my touchpad does not work at all and I received the replacement part already in the mail, and I guess someone is supposed to be coming soon to replace it.
So, with that said, I think that the touchpad issue might be causing a lot of other issues. The replacement part they sent me is not just the touchpad, but basically the entire inside part of the laptop, minus the keyboard. I think that the reason the touchpad is not working, or quite possibly caused by the touchpad not working, is because there is a short in the laptop.
The reason I think this is because when I'm using the laptop with nothing plugged in, if I put my hands in certain places, bend the lid slightly, or pick the laptop up briskly, the display and alienware logo (right above the keyboard) turn off/flicker.
This is not always happening though. I can put my hands in one spot to type on the keyboard and it will cause the display to flicker, but it may not if I put my hands in this spot again. And if I bend the lid, it might not always cause the display to flicker... its different each time, but its pretty consistent on happening.
So, I'm gonna get this part installed and see what that does for me. It might be causing all the issues, I don't know. -
One thing I will say is if this keeps happening after the tech comes, you need to call Alienware and demand a new rig because QA obviously missed the mark here. Make sure you do a couple of things in this:
A) Keep your current system till a new one arrives do not send it back to them unless its for repair (and even then I might tell them to eat it and send you a replacement system because its their fault the system is erroring)
B) Demand the same or better as far as a replacement. Never settle for their solution. Its your money, your warranty, and your resolution. Don't compromise.
C) As hard as this is (when they didn't do the right job in the first place) be very respectful. I got a 3d m17x r3 system refurbished. Everywhere I read said you have to buy the 100 bucks 3d glasses on a refurb even if it listed 3d bundle. Well, being nice and playing a little dumb got me my glasses for free. Yes, there was alot of calls involved but in the process but all I lost was a little time. It actually didn't take long to get a resolution and they overnighted everything to me... free.
I'm really sorry that you have been going through this. These are honestly rediculously rocking systems when preforming right. Probably my favorite laptop thus far and I buy at least one new laptop a year for my household and for myself every 2 to 3 years. Point being I hope you stick with it as I think the end product is worth it.
Oh yeah try and talk them into extending your warranty after the problem has been resolved, whether the tech fixes it or they replace. -
They are telling me they have to have 3 different service calls before they will authorize a replacement. I'm pretty good at keeping my calm and getting thru to people, so if the replaced part doesn't fix my issues, then I'll go from there.
I'll let ya know what happens with it. Still haven't heard from a technician, might be next week before I do. -
For those having a 3D enabled laptop, putting the refresh rate to 120hz manually will cause that issue.
Others have reported the free fall sensor as a potential cause to this, which can be disabled. -
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Anyway this solution can be found on Alienware's site.
Alienware M17x R3: Black Screen when resuming from Stand-by or hibernation | Dell
Pretty well hidden. Guess they don't wanna brag to much about it. -
Got the touchpad part replaced and updated to latest nVidia BIOS/Drivers and everything seems to be running great now for the past couple days. The issues I was having have not happened since. Thanks for all your help!
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Issues with my new m17x
Discussion in 'Alienware 17 and M17x' started by Lyynk, Oct 19, 2011.