The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Just got my m17x and having problems already

    Discussion in 'Alienware 17 and M17x' started by pianoforte, Oct 3, 2012.

  1. pianoforte

    pianoforte Notebook Geek

    Reputations:
    80
    Messages:
    75
    Likes Received:
    0
    Trophy Points:
    15
    First the adapter says "The AC adapter currently connected is not supported", and the dvd drive refuses to read dvd and continues making a strange sound every 3 seconds. A rather disappointing start...

    EDIT: Might have jumped the gun a bit. DVD seems fine now. Will try that power button method now.

    EDIT2: the adaptor is no good.
     
    pianoforte, Oct 3, 2012
    #1
  2. j95

    j95 Notebook Deity

    Reputations:
    2,461
    Messages:
    1,475
    Likes Received:
    1,308
    Trophy Points:
    181
    If it is plugged through an UPS plug it to the wall socket.
    UPS overload.
     
    j95, Oct 3, 2012
    #2
  3. pianoforte

    pianoforte Notebook Geek

    Reputations:
    80
    Messages:
    75
    Likes Received:
    0
    Trophy Points:
    15
    It is a wall socket.

    EDIT: Strangely, the wall socket below it worked... My old 17'' lap uses the 'not working' socket fine though. Not sure what to do.
     
    pianoforte, Oct 3, 2012
    #3
  4. j95

    j95 Notebook Deity

    Reputations:
    2,461
    Messages:
    1,475
    Likes Received:
    1,308
    Trophy Points:
    181
    You could run Dell Diagnostics reboot>F12>Run Diagnostics.
    Power adapter R3/R4 240 Watt.
     
    j95, Oct 3, 2012
    #4
  5. j95

    j95 Notebook Deity

    Reputations:
    2,461
    Messages:
    1,475
    Likes Received:
    1,308
    Trophy Points:
    181
    Wall socket overload defective outlet.
    Plug it somewhere else.
     
    j95, Oct 3, 2012
    #5
  6. Pot Of Jam

    Pot Of Jam Notebook Geek

    Reputations:
    31
    Messages:
    87
    Likes Received:
    1
    Trophy Points:
    16
    So was the PSU DOA?

    As mine is doing the same...
     
    Pot Of Jam, Nov 12, 2012
    #6
  7. MasterRevan

    MasterRevan Notebook Consultant

    Reputations:
    45
    Messages:
    126
    Likes Received:
    0
    Trophy Points:
    30
    No it appears the OP got it working trying a different outlet. You might want to try this as well.
     
    MasterRevan, Nov 12, 2012
    #7
  8. Pot Of Jam

    Pot Of Jam Notebook Geek

    Reputations:
    31
    Messages:
    87
    Likes Received:
    1
    Trophy Points:
    16
    Turns out the psu plug wasn't all the way in to the back of the laptop.

    Thanks though :)
     
    Pot Of Jam, Nov 17, 2012
    #8
  9. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    Probably the wall socket was not providing enough power to the PC. I'm glad that you fixed it so easily. Enjoy your new lappy :)
     
    Alienware-L_Porras, Nov 20, 2012
    #9