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    Just received my M17xR2 but CrossFire is not working

    Discussion in 'Alienware 17 and M17x' started by Hero1711, Aug 10, 2011.

  1. Hero1711

    Hero1711 Notebook Consultant

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    The CrossFireX internal bridge interconnects linking your CrossFireX graphics cards are not properly connected. Both bridge interconnects must be attached. For more information, see the user's guide for your graphics card.

    I have just reinstalled Windows. Tried both Dell's driver and AMD's driver.
    Windows recognize both cards (in Device Manager).
    BIOS on both cards: 012.020.000.027.037640.
    I have also tried to reseat the CrossFire cable.
    Nothing works, what should I do now?
     
  2. Greywolf22

    Greywolf22 Notebook Deity

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    I received this exact same message when I was installing my 6970's. In my experience, the problem is either the crossfire cable itself, or one of the two cards has their crossfire connector not working. If it's under warranty I'd contact Dell and have them either replace both cards or the cable (or both). I went through all the checks before determining that my problem was related to one of the card's connectors (including doing several fresh installs of windows, different drivers, re-seating cards, etc), eventually I put my 4870's back in with the same crossfire cable and it worked just fine.

    So based on my experience you either have a bad cable (possible, but not my first choice based on my experience)...or, one or both of the cards crossfire ports is not functioning.

    Sorry that I don't have better news then that :(
     
  3. Hero1711

    Hero1711 Notebook Consultant

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    Thank Grey. The tech will come today and he will bring a new crossfire cable + 2 HD5870s.
    By the way, are my temps alright, they are hotter than the temps of my M17xR1? This is taken while browsing websites only (no crossfire).
    I remember that there was a thread about cooling mod for the PCH but I can not find it anymore.

    Code:
    Temperatures	
    CPU #1 / Core #1	47 °C  (117 °F)
    CPU #1 / Core #2	45 °C  (113 °F)
    CPU #1 / Core #3	50 °C  (122 °F)
    CPU #1 / Core #4	46 °C  (115 °F)
    PCH	59 °C  (138 °F)
    GPU1: GPU Diode (DispIO)	56 °C  (133 °F)
    GPU1: GPU Diode (MemIO)	58 °C  (136 °F)
    GPU1: GPU Diode (Shader)	57 °C  (135 °F)
    GPU2: GPU Diode (DispIO)	42 °C  (108 °F)
    GPU2: GPU Diode (MemIO)	46 °C  (115 °F)
    GPU2: GPU Diode (Shader)	50 °C  (122 °F)
    	
    Cooling Fans	
    GPU1	 9 RPM  (30%)
    GPU2 30%
    
    Power Values	
    CPU	25.44 W