Long boot time...

So even after I reformatted and installed the drivers windows still isn't as fast as it first was when I got the laptop,does anyone know if I can send my laptop back to dell and they can restore it back to the way it came? or even if they could send a tech?

 

i just got off the phone with dell tech support and in the end it was my hard drive so theyre sending me a new one with a tech to install it

 

How did they determine it was the hard drive?

 

He ran a few cpu tests, did a benchmark and a diagnostic during the diagnostic the hard drive had an error and during the benchmarking it had a low score

 

What kind of benchmark did he use and which diagnostic tool, do you remember?

 

I'm guessing the Dell diagnostic one from F12 boot menu.

Gee i better backup. Hope mine don't fail anytime soon.

Cheers.

 

um he went of the website passmark and downloaded the performance test 7.0 and yeah just diagnostic tool is the F12 boot menu, is the same thing happening to you?

 

Oh, no i don't think i have an issue at the moment with my HDD, just curious when something would happen.

I'll try to get that benchmark and see what i get.

 

Aha oh ok yeah when he saw my score he was like oh that's pretty low lol I think it was like in the 1300s low 1300s

 

Alright, installed and currently running, will post results when done.

Holy macararoni, what a weird benchmark, there is a lot of things going on randomly

Ok i have 1345 aswell, haha

Here the complete Results:

PassMark(TM) PerformanceTest 7.0 Evaluation Version ( http://www.passmark.com)
Results generated on: Samstag, 18. September 2010


Benchmark Results

Test Name: This Computer
CPU - Integer Math: 1311.4
CPU - Floating Point Math: 1545.6
CPU - Find Prime Numbers: 625.5
CPU - SSE: 9.7
CPU - Compression: 3900.5
CPU - Encryption: 14.5
CPU - Physics: 279.5
CPU - String Sorting: 3112.8
Graphics 2D - Solid Vectors: 0.8
Graphics 2D - Transparent Vectors: 0.9
Graphics 2D - Complex Vectors: 78.5
Graphics 2D - Fonts and Text: 139.0
Graphics 2D - Windows Interface: 70.5
Graphics 2D - Image Filters: 237.0
2D Graphics - Image Rendering: 424.2
Graphics 3D - Simple: 1775.7
Graphics 3D - Medium: 402.6
Graphics 3D - Complex: 36.1
Graphics 3D - DirectX 10: 33.1
Memory - Allocate Small Block: 4669.6
Memory - Read Cached: 2086.5
Memory - Read Uncached: 1931.2
Memory - Write: 1182.7
Memory - Large RAM: 1506.0
Disk - Sequential Read: 115.5
Disk - Sequential Write: 154.3
Disk - Random Seek + RW: 9.4
CPU Mark: 3667.0
2D Graphics Mark: 246.0
Memory Mark: 956.5
Disk Mark: 1009.9
3D Graphics Mark: 1454.2
PassMark Rating: 1345.6

System information: This Computer
CPU Manufacturer: GenuineIntel
Number of CPU: 1
Cores per CPU: 4
CPU Type: Intel Core i7 Q 720 @ 1.60GHz
CPU Speed: 1596.7 MHz
Cache size: 256KB
O/S: Windows 7 (64-bit)
Total RAM: 4084.5 MB.
Available RAM: 2049.1 MB.
Video settings: 1920x1200x32
Video driver:
DESCRIPTION: ATI Mobility Radeon HD 5870 Grim Edition
MANUFACTURER: ATI Technologies Inc.
BIOS: 113-B96101-104
DATE: 9-7-2010
Drive Letter: C
Total Disk Space: 931.5 GBytes
Cluster Size: 4.0 KBytes
File system: NTFS

 

haha hm did you compare it to other persons using the program? mine were basically all normal a little bit low on the 3D and really low on the HDD, the persons mine was compared to was around the 1500s

 

Yeah that's absolutely possible maybe with a better cpu and an SSD preferably i guess.

But hey, do you still have the same HDD's installed, or did the tech already come by? Can you post your results, export it via text file.

 

PassMark(TM) PerformanceTest 7.0 Evaluation Version ( PassMark Software - PC Benchmark and Test Software)
Results generated on: September-18-10


Benchmark Results

Test Name: This Computer
CPU - Integer Math: 1302.7
CPU - Floating Point Math: 1539.2
CPU - Find Prime Numbers: 618.5
CPU - SSE: 9.7
CPU - Compression: 3929.6
CPU - Encryption: 14.5
CPU - Physics: 257.0
CPU - String Sorting: 3081.8
Graphics 2D - Solid Vectors: 0.8
Graphics 2D - Transparent Vectors: 0.7
Graphics 2D - Complex Vectors: 91.3
Graphics 2D - Fonts and Text: 122.0
Graphics 2D - Windows Interface: 64.8
Graphics 2D - Image Filters: 221.4
2D Graphics - Image Rendering: 403.3
Graphics 3D - Simple: 1619.3
Graphics 3D - Medium: 525.8
Graphics 3D - Complex: 38.9
Graphics 3D - DirectX 10: 24.8
Memory - Allocate Small Block: 4671.2
Memory - Read Cached: 2062.2
Memory - Read Uncached: 1951.4
Memory - Write: 1170.9
Memory - Large RAM: 2439.4
Disk - Sequential Read: 20.6
Disk - Sequential Write: 30.1
Disk - Random Seek + RW: 2.0
CD - Read: 4.7
CPU Mark: 3615.4
2D Graphics Mark: 228.4
Memory Mark: 1192.6
Disk Mark: 190.8
CD Mark: 581.1
3D Graphics Mark: 1332.7
PassMark Rating: 929.0

System information: This Computer
CPU Manufacturer: GenuineIntel
Number of CPU: 1
Cores per CPU: 4
CPU Type: Intel Core i7 Q 720 @ 1.60GHz
CPU Speed: 1596.8 MHz
Cache size: 256KB
O/S: Windows 7 (64-bit)
Total RAM: 6132.5 MB.
Available RAM: 4496.7 MB.
Video settings: 1920x1200x32
Video driver:
DESCRIPTION: ATI Mobility Radeon HD 4870
MANUFACTURER: ATI Technologies Inc.
BIOS: 113-B87610-104
DATE: 11-25-2009
Drive Letter: C
Total Disk Space: 581.5 GBytes
Cluster Size: 4.0 KBytes
File system: NTFS

wow i think my hard drive is getting worse im pretty sure my score wasnt as low as the 900s when the tec checked eariler today

 

PassMark(TM) PerformanceTest 7.0 Evaluation Version ( PassMark Software - PC Benchmark and Test Software)
Results generated on: September-18-10


Benchmark Results

Test Name: This Computer
CPU - Integer Math: 1304.3
CPU - Floating Point Math: 1544.1
CPU - Find Prime Numbers: 623.0
CPU - SSE: 9.7
CPU - Compression: 3950.5
CPU - Encryption: 14.5
CPU - Physics: 272.6
CPU - String Sorting: 3092.3
Graphics 2D - Solid Vectors: 0.6
Graphics 2D - Transparent Vectors: 0.7
Graphics 2D - Complex Vectors: 108.8
Graphics 2D - Fonts and Text: 145.6
Graphics 2D - Windows Interface: 73.2
Graphics 2D - Image Filters: 259.3
2D Graphics - Image Rendering: 434.6
Graphics 3D - Simple: 1622.0
Graphics 3D - Medium: 523.9
Graphics 3D - Complex: 42.2
Graphics 3D - DirectX 10: 20.2
Memory - Allocate Small Block: 4865.2
Memory - Read Cached: 2149.7
Memory - Read Uncached: 2043.9
Memory - Write: 1270.7
Memory - Large RAM: 2333.2
Disk - Sequential Read: 69.7
Disk - Sequential Write: 36.7
Disk - Random Seek + RW: 3.3
CD - Read: 4.7
CPU Mark: 3651.2
2D Graphics Mark: 248.3
Memory Mark: 1194.4
Disk Mark: 396.9
CD Mark: 581.0
3D Graphics Mark: 1247.7
PassMark Rating: 1225.3

System information: This Computer
CPU Manufacturer: GenuineIntel
Number of CPU: 1
Cores per CPU: 4
CPU Type: Intel Core i7 Q 720 @ 1.60GHz
CPU Speed: 1596.5 MHz
Cache size: 256KB
O/S: Windows 7 (64-bit)
Total RAM: 6132.5 MB.
Available RAM: 4579.8 MB.
Video settings: 1920x1200x32
Video driver:
DESCRIPTION: ATI Mobility Radeon HD 4870
MANUFACTURER: ATI Technologies Inc.
BIOS: 113-B87610-104
DATE: 11-25-2009
Drive Letter: C
Total Disk Space: 581.5 GBytes
Cluster Size: 4.0 KBytes
File system: NTFS

this one was 1225.3 wonder why it changed

 

oh and the error code i got during the diagnostics was 0146 after looking around that code does mean hard drive failure

 

Oh, really that HDD score is way off. Other differences make sense, more or less, less ram for me and pretty stuffed windows over the time i guess, so more processes

 

ah so once i get a new hard drive which should be coming Monday or Tuesday my system should be fine you think?

 

Yeah, more or less like mine then, maybe a bit lower since you have 4870s and 5400 rpm HDDs ;-)

 

haha show off ;p

 

One last thing you could try since you did a fresh install and might have forgot something to install along is the Intel Intel Rapid Storage Technology Driver and enable the cache option...

 

oh i did forget that hm i guess it wasn't on the disk and i didn't think i needed it from the site, what does the cache option do?

 

It should improve the writing cache-back.

 

ah ok thanks its enabled

 

Is it any faster now?

 

A bit I think lol I can't really tell though

 

I'm guessing my hard drive got damaged from overheating my laptop got pretty hot during the summer so when the tech checks it out I'm sure it'll be part melted or something haha

 

Hehe, i hope not

But well HDD's tend to become wobbly from time to time, especially when you carry your laptop alot around, even more when it's on, also i think BSOD's aren't very healthy either

 

I ended up with 1450.6, not sure why mine is a little higher than yours Grim since we basically have the same system?

Test Name: This Computer
CPU - Integer Math: 1301.1
CPU - Floating Point Math: 1541.7
CPU - Find Prime Numbers: 620.6
CPU - SSE: 9.7
CPU - Compression: 3959.5
CPU - Encryption: 14.7
CPU - Physics: 281.6
CPU - String Sorting: 3116.2
Graphics 2D - Solid Vectors: 0.7
Graphics 2D - Transparent Vectors: 0.7
Graphics 2D - Complex Vectors: 98.6
Graphics 2D - Fonts and Text: 129.4
Graphics 2D - Windows Interface: 68.0
Graphics 2D - Image Filters: 246.6
2D Graphics - Image Rendering: 432.2
Graphics 3D - Simple: 773.4
Graphics 3D - Medium: 309.4
Graphics 3D - Complex: 48.4
Graphics 3D - DirectX 10: 18.3
Memory - Allocate Small Block: 4716.3
Memory - Read Cached: 2062.1
Memory - Read Uncached: 1943.0
Memory - Write: 1193.3
Memory - Large RAM: 2452.5
Disk - Sequential Read: 169.8
Disk - Sequential Write: 161.2
Disk - Random Seek + RW: 8.0
CD - Read: 6.2
CPU Mark: 3665.2
2D Graphics Mark: 237.6
Memory Mark: 1199.2
Disk Mark: 1226.0
CD Mark: 753.5
3D Graphics Mark: 871.1
PassMark Rating: 1450.6

System information: This Computer
CPU Manufacturer: GenuineIntel
Number of CPU: 1
Cores per CPU: 4
CPU Type: Intel Core i7 Q 720 @ 1.60GHz
CPU Speed: 1596.8 MHz
Cache size: 256KB
O/S: Windows 7 (64-bit)
Total RAM: 6132.5 MB.
Available RAM: 4499.9 MB.
Video settings: 1920x1200x32
Video driver:
DESCRIPTION: ATI Mobility Radeon HD 5870
MANUFACTURER: ATI Technologies Inc.
BIOS: 113-B96101-104
DATE: 8-10-2010
Drive Letter: C
Total Disk Space: 581.5 GBytes
Cluster Size: 4.0 KBytes
File system: NTFS

 

Well, my system is pretty packed i guess, also i was running a few things in the background (i think even torrent ), but you have more RAM, that's atleast one bonus, your disk mark score is pretty solid aswell, also as you may notice i didn't score with CD Bench and maybe something else, also from the 3D Score you have, can i assume you have Single HD5870?

I should do a another run maybe, when i cleaned up a little.

 

You are correct. I have a single 5870.

 

Well I got my new hard drive and all is well so far

 

Good news! Game away!!