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    Loose power jack socket, fixable/replacable?

    Discussion in 'Alienware 17 and M17x' started by Syntesis, Apr 4, 2014.

  1. Syntesis

    Syntesis Newbie

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    Hi,

    I've been a happy M17 R3 owner for a while but I've recently noticed that the power jack socket is slightly looser than it used to be. I've also been getting intermittent 'power adapter not determined' issues so I'm guessing they're related and that it will likely get worse eventually. I'm getting a new adapter just in case its an adapter problem but if it isn't then I'm wondering if
    the power jack socket is fixable/replaceable? A look on ebay on shows plenty of R1/2 power jack sockets (although there are two different types it seems) but none for R3s?

    I'm kinda hoping this doesn't need to needing a motherboard replacement anytime soon.

    If anyone has any experience or advice it would be appreciated.
     
    Syntesis, Apr 4, 2014
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    They should be similar i believe since they take the same jack dimensions. A loose jack can cause pcb damage and sparking as time goes on.
     
    Meaker@Sager, Apr 5, 2014
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  3. Trome71

    Trome71 Notebook Deity

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    if problem is cracked solderings it can be re-soldered.

    Check your mobo.
     
    Trome71, Apr 8, 2014
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  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    This could be the situation. I would recommend you to take it to a local store if you don't have a warranty.
     
    Alienware-L_Porras, Apr 8, 2014
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  5. MogRules

    MogRules Notebook Deity

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    How loose is loose? Even my new 17 I can grab the power jack and kind of wiggle it, there is room for it to move up and down it isn't like it just goes in and is locked there with no room to flex.
     
    MogRules, Apr 8, 2014
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  6. Trome71

    Trome71 Notebook Deity

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    It could be same issue as for our r2's where re-soldering is the solution.

    There has been plenty discussions about this in here before, and should be possible to find.
     
    Trome71, Apr 8, 2014
    #6