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    M17 x R1 Audio Problems

    Discussion in 'Alienware 17 and M17x' started by Jessbobsquarepants, Feb 16, 2013.

  1. Jessbobsquarepants

    Jessbobsquarepants Notebook Guru

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    Hi all ! A long time lurker and I have to say you guys do an incredible job .

    My Dell Alienware M17 x R1 is refusing to install the sound drivers . It has detected a different sound card C-Media Usb Headphone set . Does anybody know how to fix this ?

    Regards Jessbob
     
    Jessbobsquarepants, Feb 16, 2013
    #1
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Probably a system restore might help you or AlienRespawn.
     
    Alienware-L_Porras, Feb 18, 2013
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  3. Jessbobsquarepants

    Jessbobsquarepants Notebook Guru

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    I think its a driver clash , I think I might have to wipe all my drivers because I did a fresh install and in the order that was listed but I used a service pack one windows 7 disk . So it could be down to the fact windows recognised the audio and auto installed a driver . I know that you need to install Alienware drivers in a certain way or it can lead to issues especially on a fresh install . Cheers for all the help .
     
    Jessbobsquarepants, Feb 19, 2013
    #3
  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    katalin_2003, Feb 19, 2013
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  5. Jessbobsquarepants

    Jessbobsquarepants Notebook Guru

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    Cheers for that guide , these laptops can be so complicated compared to your basic HP or Acer .

    Cheers for all the help , I did a full re-install of windows and it looks like my Audio / USB board is broken because I plugged in a mouse into the board and it doesn't light up or do anything . Is there any from of audio listing in the bios for HD audio ? What I find weird is the fact my SD card will install and work yet the Audio Ports and USB ports don't work on the board . The speakers on my laptop are also out putting sound .
     
    Jessbobsquarepants, Feb 20, 2013
    #5