M17X R2 CrosfireX GPU's different temps

Sorry if I upset anyone for opening a new thread on my issue.

I will make my story short.

My system comes with CrosfireX (please see in my sign) and the temperature for the GPU's where very similar. Idle time is between 30-35 degrees Celsius mostly.

Lately from the last let’s say 2 weeks the Master GPU temperature has increased at idle (40-45) but the slave is still the same.

I've tried all kind of things, clean install of the operating system, power drain, many hardware monitor programs and even reseating the card + applying new thermal paste MX-4. No changes.

When the GPU's are used at full load, both of them maintain a similar temperature (Lets say TDU2 65-70 degrees Celsius).

When the system is not used much both the cards go back to lower temperature but still the Master is about 10 degrees higher at only idle compare with the slave.

Please note that I have no issues with the system freezing or not playing games. Everything works fine, but this issue concerns me…

Any help is highly appreciated.

Thank you so much.

P.S. I have attached a picture while monitoring the temperature at idle for reference.

 

Repaste the card/s probably a change of the thermal pads is also needed.
Take a look >> here<< it might help

 

I have already gone through a similar process several times, no chance. It has nothing to do with the way you apply the thermal. AT FULL LOAD BOTH THE GPU's HAVE SIMILAR TEMPS?!

And if I think about it longer, why 2 weeks back Master GPU temps where the same as the Slave GPU?!

I hope that in the long run (or shortly), the GPU will not fail!

Thanks anyway for your input.

Appreciated very much!

 

By the way, I tried also with enabled / disabled CrosfireX. No changes... Very unusual situation.

I wrote an email to Alienware, lets see the reply I would get...

 

If you have warrenty you should report the problems to Dell,tearing appart your laptop might void the warrenty.

 

Web browsing will utilize your 1st GPU for flash. If you watch the clock speeds you'll see GPU1 jump up from time to time.

Otherwise, I don't know why you're worried, 40-45 isn't a high idle temp. You're stressing over nothing imo. Not even worth contacting AW over. Your load temps are perfectly normal, so I wouldn't mess with repasting either. In fact, GPU2 sitting at 30C seems more unusual than GPU1 idling in the 40's. Not saying anything is wrong, but mine don't usually even drop below 38-39 at idle.

Right this second, my GPU's are at 44 and 40. This is normal for me.

 

FYI, slave or secondary temps are normally always lower than the master or primary at idle/low useage. I have a difference of some 5 degrees on mine.

Have you hooked up an external monitor at all? - I noticed that my primary temps at idle went up to 40ish from 35ish at idle after I connected mine - probably to do with the fact that the primary is then working harder to feed two displays.....just a thought.

If they arent overheating on full load, I would say its fairly ok to see a difference...if your worried, sure, call Dell.

 

I can also confirm this, primary run always a tad hotter than the secondary

 

Already had the motherboard replaced and the guy knew nothing about alienware (probably a third party company engaged by dell), He wanted to take my system to his office to have the motherboard replaced.

I totally refused and I guided him steps by steps on how to replace it. Not to say about the finger marks, hair etc. what he left behind.

The only advantage I had, was that he was careful and did not break anything. He was knowledgeable.

So, if dell looked at my system (inside) after the guy replaced the motherboard, would have thought it is atleast a 3 years old system (was only a month from the time I got it), the way it was handled.

I doubt that dell will go after those things. As long there is nothing broken, or scratched by me, nobody will bother...

 

No, I did not attach any external accessories except hdd or usb flash drive.

And I have 2 ssd ocz vertex 2 at 240 GB recently added in the system. There is no heat coming from the ssd (if I had the hdd maybe it will have affected a little bit)...

So, to make it somehow clear to everyone, if I just leave it without doing anything, the temps are at 10 degrees Celsius difference.

And as I mentioned earlier, until about 2 weeks back both the cards had similar temperatures. Let’s see what dell has to say, once I get a reply.

I am not worried, as long I do not have any problems with it (I have 5 years warranty )

 

Yeah,so as stated above a difference in temp at idle is very normal for every config (SLi or CF).
My advice is to contact Dell only if you have major issues,as you can have the bad luck and get a part replacement (eg motherboard,GPU etc) that will probably perform less good then the previous one or getting your system messed,as you said