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    M17X R3 WiFi No Connections

    Discussion in 'Alienware 17 and M17x' started by MacMhuirich, Jan 14, 2012.

  1. MacMhuirich

    MacMhuirich Newbie

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    I had a problem with my webcam cutting in and out. That wouldn't have been so bad, because I rarely use it, but the device manager was going crazy and kept popping up with errors. So, I had Alienware come fix it. In the process the WiFi quit working. No connections show. The OSD shows the WiFi goes on & off. The hardware shows up fine with no errors in device mgr. Intel software shows the hardware switch is off. They've now replaced the LCD assemblies twice and the WiFi card once. Now they are saying the problem is with software. I booted a copy of Ubuntu Linux and it too says the hardware switch is off. Anyone have any ideas?
     
    MacMhuirich, Jan 14, 2012
    #1
  2. SlickDude80

    SlickDude80 Notebook Prophet

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    is your wifi enabled in your bios? restart, hit F2 and look under the wireless tab
     
    SlickDude80, Jan 14, 2012
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  3. MacMhuirich

    MacMhuirich Newbie

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    Yep, WiFi & network are enabled in BIOS.
     
    MacMhuirich, Jan 15, 2012
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  4. MacMhuirich

    MacMhuirich Newbie

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    OK, so after having two techs couldn't figure this out, I'm sending it in to them to fix it. this will be the second time I've sent this computer in for service in less than a year. I'm really disappointed.
     
    MacMhuirich, Jan 18, 2012
    #4
  5. weinstein888

    weinstein888 Notebook Evangelist

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    Unfortunately I think that two times in a year is pretty common amongst us Alienware owners :(
     
    weinstein888, Jan 19, 2012
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  6. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Have you tried pressing the WLAN button at the top right hand corner of the palmrest? AFAIK the Alienware laptops do not have a physical switch for the WLAN, just a touch button to disable/enable on the fly.

    If Linux doesn't see it then it is a bad WLAN card (not drivers/software).
     
    Tsunade_Hime, Jan 19, 2012
    #6