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    M17X R5 - WiFi problem

    Discussion in 'Alienware 17 and M17x' started by Stinocon, Feb 25, 2014.

  1. Stinocon

    Stinocon Newbie

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    Hello to everyone!
    I recently bought an alienware m17x from Dell's website, it arrived just last Thursday.
    I write because I have little "big" problem with the wireless connection... Basically, my PC is connected to my router with no problems except that sometimes, in a totally random way, it disconnects and here two cases occur:
    1) It automatically reconnects after a few seconds
    2) It says limited or no connectivity (both on wifi eth) and then I have to disconnect the wifi and hand ricolegarlo manually, sometimes even entering the password for the connection.

    Info:

    -My card is a Broadcom a / c
    -My router is a very old Sitecom WL-322 b / g / n
    -Windows 8.1

    What i've already done​​:
    -Turned off the energy savings and the ability of the PC to suspend the device if necessary
    -Turned off WMM (I read that on the router which is not active it can cause problems like mine)
    -updated drivers

    Tips?
    I' ve also read the post http://forum.notebookreview.com/ali...-solve-wireless-connection-problems-m17x.html
    But i don't have a nVidia wireless card...

    thank to everyone!
     
    Stinocon, Feb 25, 2014
    #1
  2. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Did you try a clean install of the drivers from the manufacturer´s website?
     
    Alienware-Natalia_J, Feb 25, 2014
    #2
  3. Stinocon

    Stinocon Newbie

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    Yes, clean install of windows, of driver, of updated driver...
     
    Stinocon, Feb 26, 2014
    #3
  4. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    How about a different router?
     
    Alienware-Natalia_J, Feb 26, 2014
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  5. Turmoil

    Turmoil Notebook Evangelist

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    I had the same issue with my m17x R2... until I swapped out my 10 year old Lynksis router for a new one... now, no more issues.

    Just grab one from Best Buy, try it out, and if the issue persists, just return it.
     
    Turmoil, Feb 27, 2014
    #5
  6. jameslee3978

    jameslee3978 Notebook Consultant

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    jameslee3978, Jul 2, 2014
    #6