I have a very annoying problem. The computer reboots several times a day and sometimes it freezes. When i check the LOGG I see the following CRITICAL Error displayed;
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2010-11-30T18:14:39.557223000Z
EventRecordID 39147
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Joakim-Dator
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
Anyone that have had the same error and found the solution?![]()
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Can you access your PC's minidump files? They should have a more detailed BCCode etc so we can figure out why it keeps rebooting/locking up.
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How do i find them and post them?
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I have found the file but is it possible to upload it as it is or do I have to open it first?
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Managed to get this message;
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Wed 2010-12-01 09:56:06 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120110-26098-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x213D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800FA6B718, 0xFFFFF8800FA6AF80, 0xFFFFF880018FAC55)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Operativsystemet Microsoft® Windows®
company: Microsoft Corporation
description: NTFS-drivrutin
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
On Wed 2010-12-01 09:56:06 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x213D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800FA6B718, 0xFFFFF8800FA6AF80, 0xFFFFF880018FAC55)
Error: NTFS_FILE_SYSTEM
file path: C:\Windows\system32\drivers\ntfs.sys
product: Operativsystemet Microsoft® Windows®
company: Microsoft Corporation
description: NTFS-drivrutin
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. -
BCCode 0x24 usually is associated with memory. Try running memtest to check for errors.
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Where do I find memtest? Do I download it or is built into Win 7?
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I like this one cause you can run it in windows. Just run several of them until you max out your ram. Run overnight if possible. MemTest: RAM reliability tester for Windows
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I tried the memtest but the computer went black after a while and I had to restart it by pressing the "head" button. Is there anything that I can upload so that someone clever can identify the problem!?
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have you updated the system bios but not the gpu bios
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I have updated both the system and the GPU bios.
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I have updated both the system and the GPU bios.
M17X Reboots and freezes!
Discussion in 'Alienware 17 and M17x' started by p5795, Dec 1, 2010.