The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    M17X-R4 Replacement Keycaps?

    Discussion in 'Alienware 17 and M17x' started by wades, May 31, 2014.

  1. wades

    wades Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    Hi.

    About 2 years ago, I bought a M17X-R4 for my daughter who was then starting college. A couple of months ago she had an issue where she couldn't get it to start, and on my advice she took it to a local laptop repair shop in her college town. This turned out to be a mistake, because they charged her $200 for basically doing nothing. Eventually I got the laptop and fixed her issues, but the repair place apparently broke one of the keycaps. I got a "replacement" from replacementlaptopkeys.com, and was able to install it, but it sucks. It has a different graphic from all of the other keys, has a different height, and basically no tactile feedback compared to the original keys.

    Does anyone know of a better source of replacement keycaps for this box?

    Thanks in advance * 10E6.
     
  2. mariussx

    mariussx Notebook Evangelist

    Reputations:
    173
    Messages:
    604
    Likes Received:
    190
    Trophy Points:
    56
    The best solution is a new keyboard.
    Genuine Dell Original Alienware M17x R4 Laptop Keyboard PW56N | eBay
    Sometimes you can buy german or some other unusual keyboard much cheaper and just take the key you need or swap international keys for your local and use that new keyboard. The important bit is keyboard layout - it has to be the same as yours. US and UK keyboards have different layouts, @ and other keys are in different places, Enter might be different shape. You need to check all this before buying. See if you can make the repair shop pay for the broken keyboard/refund your $200.