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    M17r4 have a strange things on screen?

    Discussion in 'Alienware 17 and M17x' started by AnarchyBH, Apr 12, 2013.

  1. AnarchyBH

    AnarchyBH Notebook Guru

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    Hi guys
    Recently when I'm sufring and scrolling down or up, I got that on my screen.Anyone have a idea what a heck is that??
    Sometimes is white, sometimes is black like on the picture.
    Do I need change my graphic card???

    issue2.jpg
     
    AnarchyBH, Apr 12, 2013
    #1
  2. mikecacho

    mikecacho Notebook Evangelist

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    It can be a faulty card or faulty software. I would first recommend doing a clean install of the 13.1 drivers and if it still persist, give Dell a call because you card is near its ends...
     
    mikecacho, Apr 12, 2013
    #2
  3. AnarchyBH

    AnarchyBH Notebook Guru

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    Clean install? Removing completely driver for amd and then install again?
    I have all kind warancy on my rig, and I'm living in Sweden.I hope dell tech here are fast, because, I'm working offshore and I leave next week.
    I hope someone from alien tech here will look on this topic and tell me if is graphic adapter for shure.
     
    AnarchyBH, Apr 12, 2013
    #3
  4. DuncsGTi

    DuncsGTi Notebook Enthusiast

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    Is it only happening on Firefox?

    I had the same thing happen on mine but only in firefox. Solved by uninstall/reinstall
     
    DuncsGTi, Apr 12, 2013
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  5. AnarchyBH

    AnarchyBH Notebook Guru

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    I dont have IE..
    Uninstal/ reinstall graphic driver?
     
    AnarchyBH, Apr 13, 2013
    #5
  6. senshin

    senshin Notebook Evangelist

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    Yes reinstall graphic drivers, try a other browser
     
    senshin, Apr 13, 2013
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  7. mikecacho

    mikecacho Notebook Evangelist

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    Driver Sweeper still leaves fragments, but a registry cleaner used after it will clean the remaining AMD fragments. Start by uninstalling the Catalyst install manager, then Driver sweeper, and then a registry cleaner, run the deep scan, it will grab all fragments left behind. If you have no idea what I am talking about/ or don't feel comfortable then just stick with the first step, and then reinstall. You can also do it in Safe Mode, sometimes the system will not remove a portion of a registry key due to it being utilized, so safe mode will be the best option IMO. if you already have the AMD driver of your choosing saved to your computer then to avoid your OS from trying to automatically DL the correct drivers make sure your Internet is not connected, this might not happen, but better to be safe.
     
    mikecacho, Apr 14, 2013
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  8. AnarchyBH

    AnarchyBH Notebook Guru

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    Ok, will do that.
    Thx for your reply's
     
    AnarchyBH, Apr 15, 2013
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  9. AnarchyBH

    AnarchyBH Notebook Guru

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    Update:
    -I have fresh copy of windows, and new 13.1 drivers only, and I have same things on my screen :( And I tried IE.
    So, I have problem ONLY with firefox.
    I like IE, but, I prefer firefox.How can I solve this strange issue?Anyone?

    Thx
     
    AnarchyBH, Apr 26, 2013
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  10. haxsux

    haxsux Notebook Enthusiast

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    It's Firefox only issue. I'm pretty sure that you can fix it by go to option - advanced - uncheck use hardware acceleration.
     
    haxsux, Apr 26, 2013
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  11. AnarchyBH

    AnarchyBH Notebook Guru

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    Thank you.
    I disabled hardware acc. and it seems that everthying is ok for now. :)
     
    AnarchyBH, Apr 28, 2013
    #11