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    M17x - Audio - DvD Drive Issue (DTS Claims me Wrong)

    Discussion in 'Alienware 17 and M17x' started by GxGaNi, Mar 7, 2011.

  1. GxGaNi

    GxGaNi Notebook Geek

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    Hello everyone,

    So, got this machine 3 months back, up and running Fine. BUT, i got few issues, for which DELL replaced my Laptop's motherboard, I/O Panel for resolving this issue. But the issue is still persisting. Following are the details,

    Issue 1: Audio Distortion (Keep Reading)...

    So, When ever i play music in Windows Media Player (32Bit) and Pause the Player, and then opened up a Folder or technically speaking, ran an Windows/3rd party Sound.

    I get a NOISE at the start of the Sound, had to be precise and careful to catch it.

    (Could i get some Volunteers please? for verifying this ? Please download this Sidebar gadget , called Spectrum Analyzer( Download), used as a Audio visualizer, i get that Static noise aka Audio Distortion sound even when i Change Tracks in Windows Media Player[32bit, 64Bit] )

    Also noted that, this issue only happens with Windows Media Player, but doesn't when i come out of the game, and i try to execute another sound based Application)

    Issue 2: System Freeze (BluRay DVD On-Slot)

    System completely freezes when i try to eject it As soon as i insert a Media into it. Like, i insert a drive, and press Eject Key while the Media is being loaded. Could be experienced with a music being played in background for more detailed experience)

    At first i thought the Audio issue was from MotherBoard, but i finally doubt on Drivers and for the DVD, I.D.K.

    Still Experimenting, could be very useful if i got some volunteers for Tracking this Issue.

    System Specs:
    Intel i7 Core 840QM
    4GB DDR3 RAm
    500GBx2 HDD(non Raid)
    AMD ATI 5870 CrossFireX

    Thank You.
     
    Last edited by a moderator: May 8, 2015
    GxGaNi, Mar 7, 2011
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  2. GxGaNi

    GxGaNi Notebook Geek

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    So none been through this issue or similar problem ? Thank you anyways...
     
    GxGaNi, Mar 8, 2011
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  3. kenichols29

    kenichols29 Notebook Evangelist

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    I have issue 2 with my DVD drive. I posted a thread but didnt come up with much help. My best guess is it is a firmware issue with the drive.
     
    kenichols29, Mar 8, 2011
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  4. GxGaNi

    GxGaNi Notebook Geek

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    Looking into the firmware right away.

    That noise is killing me, i can't even change Tracks with WMP :(
     
    GxGaNi, Mar 8, 2011
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  5. GxGaNi

    GxGaNi Notebook Geek

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    No Firmware for HL DT BD ROM Drive. Audio seems to be flickering even after applying hotfixes from the recovery image.

    Support says somethings wrong with myself -.-. Sound only distorts with Windows Media player. Confirmed. I don't know about the other users though.
     
    GxGaNi, Mar 9, 2011
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