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    M17x Crashes

    Discussion in 'Alienware 17 and M17x' started by ZeroReflection, Mar 13, 2013.

  1. ZeroReflection

    ZeroReflection Newbie

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    Hi,

    I have M17x. It keeps crashing so I put a new motherboard in . No change, Blue screen of death. So I put new ram in it. Same problem. Whats left , Hard drive , replace that . Will not even post with new HD. I am absolutly stuck . Any help would be appreciated.

    thanks

    Drew
     
    ZeroReflection, Mar 13, 2013
    #1
  2. jiggymf

    jiggymf Notebook Evangelist

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    More info needed, when does it crash and what exactly happens.
    Have you checked CPU and GPU temperatures?
     
    jiggymf, Mar 14, 2013
    #2
  3. MickyD1234

    MickyD1234 Notebook Prophet

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    Assuming you started with a clean windows install before trying to replace parts, find 'whocrashed' and run it on your machine. It will examine the BSOD logs and hopefully give you some idea of where the problem is.
     
    MickyD1234, Mar 14, 2013
    #3
  4. gthirst

    gthirst Notebook Evangelist

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    I just reinstalled Windows 8 and I'm running on an M17x R1 (qx9300 cfx 5870m). I had Win 8 installed for some time and only had the common driver issues. I did have a blue screen when I first installed, which was solved by setting the LAN sleep on disconnect to OFF. However, I wiped the system and clean installed. Now I seem to have a problem with crashes with no blue screen. No dumps created. Trying many different options here, honestly thinking it could simply be a USB or express card issue. Right now it's running and not freezing. I'll do some benchmarks as usual. It has NO USB/Express cards plugged in.
     
    gthirst, May 18, 2013
    #4
  5. MUERTE 75

    MUERTE 75 Notebook Consultant

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    Hi!

    My problem avg.same.Use M17xR2,940xm,680M.Randomly BSOD or restart. :(
    I try other OS,HDD,old cards 5870M's same the problem.
    Memtest,win memory test,system diag: No error!
    Temps very good 100% not overheating.The crash load-independent,total random.
    When crash ~10 restart and 1 BSOD the ratio.
    Some pic Blue Screen view:
    Képkivágás10.PNG Képkivágás20.PNG Képkivágás30.PNG Képkivágás33.PNG Képkivágás40.PNG Képkivágás41.PNG
     
    MUERTE 75, May 18, 2013
    #5
  6. radji

    radji Farewell, Solenya...

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    Howdy newbie.

    Does the BSOD happen once Windows is booted or while Windows is booting? It also helps to post your specs so we know exactly what we're dealing with here. So you've changed out the motherboard and RAM with no effect, yes? But when you put in a new hard drive it didn't POST? Like the Alienhead screen didn't come up or you got a beep error code or LED error code?
     
    radji, May 18, 2013
    #6
  7. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Can you get us more info ZeroReflection?

    LINK
     
    Alienware-L_Porras, May 20, 2013
    #7