M17x Not Accepting CDs

Newbie here.

Is anyone else having this problem?

For the past week or so, every time I've tried to insert a CD into the drive, the slot drive accepts it for about 5 seconds, and then spits it back out.

I've made sure the drivers are up to date, I've inserted the disk before the system launches, but whatever I do just gets the same reaction. Disk goes in, is in the drive for 3-5 seconds, gets spat right back out.

Please help.

Thanks in advance,

Gottfried Anget.

 

AW optic drives accept high quality CD's only!
They should be clean, have a good scent (preferably arctic ice or rain forest) and contain only highest quality data (top blockbuster movies, songs, best selling e-books, PP lectures from Stephen Hawking, etc).
If they keep being rejected after 5sec, - you probably got buncha Celine Dion songs there.

No offense, just kidding, lol.

Seriously though, does the drive reject every disk or just some?
If every disk is rejected - could be a hardware problem with the drive itself.
But, I'd re-flash the BIOS and/or try the power drain.

 

Every disc, unfortunately.

I'm gonna give the power drain a shot (hadn't thought of that). Not gonna touch the bios though - first google search of that made it sound like an ancient and esoteric computer reviving ritual that puts one's soul at risk.

TYVM

 

BIOS flashing's not too dangerous. Just make sure you do it from a bootable USB stick and not from Windows.

But you can just give Dell a call if still under warranty.

 

what kind of drive do you have?
I have the mata bluray drive and it does not accept every CD / DVD-ROM.
but this is a know issue.