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    M17x R2 driver issues

    Discussion in 'Alienware 17 and M17x' started by tercac, Sep 29, 2011.

  1. tercac

    tercac Newbie

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    Hello, I got my m17x like last year, it has an hd 5870... never had any problems in any games and never had to update any drivers till now... launched battlefield, played fine for an hour or so and then it crashed, now battlefield 3 wont load up (crashes on startup) so I guess it's time to upgrade my old drivers, problem is I know you can't just upgrade notebook drivers like that, and I was wondering if anyone can help me and give me a guide or something on how to install drivers for the alienware m17x r2, i think there are special custom made drivers for it? (im not looking for beta 11.10, just the 11.9 i guess)
    Anyways I'm not sure if I have the base dell drivers since im kinda forgetful and i dont remember doing any upgrades but ir dosent hurt to take caution so here is a screenshot of my catalyst
    [​IMG]
    thx
     
    tercac, Sep 29, 2011
    #1
  2. tercac

    tercac Newbie

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    Please anyone?
     
    tercac, Sep 30, 2011
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  3. wkkus

    wkkus Notebook Enthusiast

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    i am also having the driver problem. for me i am having FPS issues in the game especially with crossfire.
     
    wkkus, Sep 30, 2011
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  4. zoolian982

    zoolian982 Notebook Deity

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    It's possible they didn't enable crossfire support, that or you "Have" to get the 11.10 ones first for xfire setups.
     
    zoolian982, Sep 30, 2011
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  5. wkkus

    wkkus Notebook Enthusiast

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    another problem is that i cannot use official driver from ATI website every times i install it the error pop up and say [Application install: install package failure]
     
    wkkus, Sep 30, 2011
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  6. tercac

    tercac Newbie

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    Okay so if we have to get 11.10 or 11.9 how exactly do we get it, we cant exactly just go to their webiste and download em and isntall right?
     
    tercac, Sep 30, 2011
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  7. tercac

    tercac Newbie

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    SOMEONE PLEASEEE! :( im stuck with a "useless" "bricked" laptop until someone can help me and teach me how to install ati 10.9 drivers for the m17x r2
     
    tercac, Sep 30, 2011
    #7
  8. zoolian982

    zoolian982 Notebook Deity

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    First download the ones from the Dell support site.

    Restart the computer in safe mode, and uninstall the 11.6-7-8 drivers u have.
    Install the Dell ones, then restart, then install the later mobility one u want.

    Yeah, its a pain in the butt.
     
    zoolian982, Sep 30, 2011
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  9. tercac

    tercac Newbie

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    Oh boy, do i install the dell drivers and the mobility ones while in safe mode? And for dell drivers there are 2 options, one says video drivers and the other says video BIOS which one do i download
     
    tercac, Sep 30, 2011
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  10. zoolian982

    zoolian982 Notebook Deity

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    The driver, you don't need the bios. It's better to install in safe mode if your not used to it.
     
    zoolian982, Sep 30, 2011
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  11. wkkus

    wkkus Notebook Enthusiast

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    i currently have the driver from dell website but everytime i install the driver from ATI website it said [Application install: install package failure]
     
    wkkus, Sep 30, 2011
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  12. tercac

    tercac Newbie

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    I cant delete the drivers through control panel, is it safe to use the device manager?
     
    tercac, Sep 30, 2011
    #12