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    M17x R2 not powering on

    Discussion in 'Alienware 17 and M17x' started by Nagi235, Mar 27, 2015.

  1. Nagi235

    Nagi235 Newbie

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    I have the above mentioned model from Alienware and just recently the power jack came loose. The system won't power on entirely. Before this the charging pin had to held in place for it to work and the slightest movement would trip the laptop to shut down. I recently cleaned out my laptop for dust and went till not more than the graphics card I guess. Could that have triggered the issue? Need help
     
    Nagi235, Mar 27, 2015
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  2. toto29620

    toto29620 Notebook Consultant

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    Your power jack have to be replace, not a big deal, don't replace the mobo for that ... You can find one on ebay for 10$, you might have finish him while cleaning, your battery is low or empty and the laptop hasn't got enought juice to power on. Try to move a bit the power jack if you are in hury but replace it as soon as possible.
     
    toto29620, Mar 27, 2015
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  3. Alienware-Wasserman

    Alienware-Wasserman Company Representative

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    If your battery is charging as usual then it points out to be an issue with the Power Jack.
    As toto29620 stated. Nothing to expensive and pretty accessible.
     
    Alienware-Wasserman, Mar 27, 2015
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  4. Nagi235

    Nagi235 Newbie

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    I don't have a battery installed. Any other way to check if it's getting the power besides the battery sign?
     
    Nagi235, Mar 27, 2015
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  5. toto29620

    toto29620 Notebook Consultant

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    It should boot ... but if it's very tricky to get to the "good spot" you will not keep it in place longer enought to make it boot ... It should boot even whit an random dell psu i think, so that shold not be a sgnal pin problem from your psu. If you know how to use a soldering iron replace the power jack, nothing too expensive, you just have to wait for the replacement part.
     
    toto29620, Mar 27, 2015
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