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    M17x R3 - Hard Drives Not Detected

    Discussion in 'Alienware 17 and M17x' started by Rickards12, Aug 26, 2012.

  1. Rickards12

    Rickards12 Notebook Geek

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    Last Thursday, I woke up, unlocked my computer, and it turned off. When I turned it back on, Windows Boot Loader said that the boot device was inaccessible. I threw in my Windows 7 Setup CD and Setup was unable to repair the boot partition or do a fresh install of Windows because it couldn't detect ANY of my two drives. After a frustrating hour of reboots and putting back in the hard drives, the computer finally detected them and went to boot into Windows.

    Still, I'm worried that this will happen again. I have the feeling that this is a motherboard issue more than hard drive since both were affected. Thoughts?
     
    Rickards12, Aug 26, 2012
    #1
  2. radji

    radji Farewell, Solenya...

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    Only time that happened to me is when I converted my optical drive bay to a 3rd hard drive. Before the next startup, I plugged my ODD into my system via eSATAp, and when I booted, the BIOS did not detect my SSD. It turned out I needed to disable the USB powershare setting in the BIOS and reset the drive boot order under the power tab in the BIOS. Works fine now and hasn't happened since.
     
    radji, Aug 26, 2012
    #2
  3. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    If it happens again you can let us know by sending an e-mail to [email protected] with your tag, phone and a brief description of the issue and we'll get back to you ASAP.
     
    Alienware-L_Porras, Aug 27, 2012
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  4. eljoelo

    eljoelo Newbie

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    I got a problem like that only if i leave the laptop alone for long periods of time
    Like one hour + still im using the 750 gb harddrive from seagate
     
    eljoelo, Aug 27, 2012
    #4