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    M17x R3 - Screen Brightness Keys not working

    Discussion in 'Alienware 17 and M17x' started by pr0cl1v1ty, Aug 14, 2011.

  1. pr0cl1v1ty

    pr0cl1v1ty Notebook Guru

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    Hey guys I've been searching this forum for some time now trying to find the fix for these, all I can find is that updating your bios to the newest version can sometimes help. I have and now I'm at A08 as before I was at A06. All other Fn keys work except for the screen brightness, does anyone know of a fix? Thank you!
     
    pr0cl1v1ty, Aug 14, 2011
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  2. Bartlett

    Bartlett The Prophet

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    My screen brightness only works if I am using the integrated GPU. I am running 11.7 with A04. I am interested in finding a fix as well.
     
    Bartlett, Aug 14, 2011
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  3. shinob!

    shinob! Notebook Consultant

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    I am now at BIOS A08 & is using catalyst 11.7 drivers from AMD,perhaps you can try it? Currently everything from sleep,restart,brightness & mouse corruption issues have been resolved.previously was using Dell's driver & i did a clean AMD driver install while keeping the original IGP driver(intel HD3000).
     
    shinob!, Aug 14, 2011
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  4. The Revelator

    The Revelator Notebook Prophet

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    ^^ Same here. A08 and Cat 11.7 (WHLQ)(8.872.0). Fn/F4-F5 work fine.
     
    The Revelator, Aug 14, 2011
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  5. scodoublet

    scodoublet Notebook Enthusiast

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    I just updated to BIOS A08 and catalyst 11.7 and the Fn/F4 -F5 Brightness keys don't work. IT pops up the OSD boxes that say dimmer and brighter but they don't do anything. Weird. Any other ideas out there for this?
     
    scodoublet, Aug 14, 2011
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  6. panzer06

    panzer06 His Imperial Majesty

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    Fascinating, Both my R3 laptops brightness and all other function keys work. Using A08 on one and A04 on the other. Latest Dell ATI drivers (not from AMD's site). There must be some common cause that is affecting so may people but not others.

    Cheers,
     
    panzer06, Aug 14, 2011
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  7. Tapakidney

    Tapakidney Notebook Evangelist

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    To OP, do they not even work after a system restart? If your issue happens with me, switching to the IGO and back, or just restarting fixes it. Not saying that's the best solution, but wanting to know how deep your problem goes.
     
    Tapakidney, Aug 14, 2011
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  8. krazor8

    krazor8 Notebook Guru

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    my buttons dont work either, its dells driver... now we have to get them to admit to it and fix it
     
    krazor8, Aug 14, 2011
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  9. pr0cl1v1ty

    pr0cl1v1ty Notebook Guru

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    Mine are the exact same problem. No restarting doesn't fix it and switching graphic cards doesn't either.
     
    pr0cl1v1ty, Aug 23, 2011
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  10. Irishsavan

    Irishsavan Notebook Enthusiast

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    I just got my R3 yesterday, it's doing the same thing.. I'll try and update the bios\drivers tonight and see if that helps. Mine's running 6970M and 900p screen - Not sure if that matters..
     
    Irishsavan, Aug 26, 2011
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  11. scodoublet

    scodoublet Notebook Enthusiast

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    I've got the same card and screen in mine. Wonder if that has anything to do with it?
     
    scodoublet, Aug 29, 2011
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  12. Irishsavan

    Irishsavan Notebook Enthusiast

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    UPDATE: I updated the drivers for the bios (A06 -> A08) and the latest ati 6970 drivers from the dell website and the issue is fixed. Everything seems to be working fine now.
     
    Irishsavan, Aug 30, 2011
    #12