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    M17x R3 3D part number BD combo...help.

    Discussion in 'Alienware 17 and M17x' started by Brabostaan, May 26, 2011.

  1. Brabostaan

    Brabostaan Notebook Deity

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    Hello,

    Ordered the 3D system, should come with a blue ray combo. When I fill in my service tag at Dell's site and click on the original configuration tab the part number thats in the list is for a DVD/CD RW and not for the blue ray combo.

    The system is not for me so I dont want to turn it on and check what kind of drive I got installed. I also dont want to unscrew half the laptop to check the serial number on the drive. Maybe its a mistake on Dell's site.

    Could someone with a 3D system check their part number through Dell's site and let me know what they got listed?
     
    Brabostaan, May 26, 2011
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  2. Brabostaan

    Brabostaan Notebook Deity

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    Well if I turn it on, what numbers do I need to look for? Is it shown in bios?
     
    Brabostaan, May 26, 2011
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  3. Brabostaan

    Brabostaan Notebook Deity

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    Right, so I booted into the bios. Bios shows: CD/DVD/BD meaning I have a Blu ray drive.

    So info on Dell site is incorrect, was really down about it. Had to wait for about 2.5 months and then Dell still manage to mess things up...

    I also saw 2 year warrenty, I only bought one year, hhmm see how that works out when its transfered to my country.
     
    Brabostaan, May 27, 2011
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  4. jeremyshaw

    jeremyshaw Big time Idiot

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    Nice one on the warranty!! :D
     
    jeremyshaw, May 27, 2011
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  5. LVNeptune

    LVNeptune Notebook Virtuoso

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    The 2 year warranty happened to me as well. Not sure anyone else that only purchased a one year but got ugpraded to two year.
     
    LVNeptune, May 27, 2011
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  6. Brabostaan

    Brabostaan Notebook Deity

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    Well today I received a email from Dell that the information I filled in on the tag transfer form has bin updated for my system.

    NOW...when I fill in my tag I have NO warrenty. The country is showing UK now. On the form I filled in The Netherlands and all my personal info. What is going on here. :(
     
    Brabostaan, May 27, 2011
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  7. KillerBunny

    KillerBunny Notebook Evangelist

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    I purchased one year advanced, and got a thingy from alienware in the mail that said I had two years... Hopefully it stuck :)
     
    KillerBunny, May 27, 2011
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