The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    M17x R3 Freezes on startup

    Discussion in 'Alienware 17 and M17x' started by devildoc17, Jul 2, 2011.

  1. devildoc17

    devildoc17 Notebook Evangelist

    Reputations:
    88
    Messages:
    473
    Likes Received:
    16
    Trophy Points:
    31
    Hello I recently bought an SSD and did a fresh windows install on my computer, I followed this guide someone on this site posted regarding SSD Optimization:
    Here

    Well the problem I am having is that my computer freezes on startup almost as soon as I get to the desktop or sometimes a few seconds andter i open some programs, and it stays that way for a good 60-90 seconds until it recovers. Then its fine.....

    It is just very anoying because it always happens when I boot up my system and I dont know what to do. A dell tech tried help me troubleshoot by uninstalling Internet explorer 9, and changing some settings on Startup but so far nothing helps....

    Any help in the matter would be greatly apreciated.

    Thanks a lot!! :(
     
    devildoc17, Jul 2, 2011
    #1
  2. ShootingStarWolf

    ShootingStarWolf Notebook Enthusiast

    Reputations:
    14
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    As soon as you hit the desktop (right after you login) Windows is running whatever's in the Startup folder and/or the startup sections in registry for explorer.

    If you boot into Safe Mode do you see the same thing? if not, it's a custom installed driver or something running in the startup program and not hardware or Windows. If it does happen you've got a bios/hardware configuration issue or Windows doesn't interact with the hardware properly.

    Assuming it works fine in Safe Mode, First thing I'd do is run MSCONFIG and disable all in the startup tab and see if that resolves the problem. If it does, start adding stuff back in until you figure out the culprit.
     
    ShootingStarWolf, Jul 2, 2011
    #2
  3. Brabostaan

    Brabostaan Notebook Deity

    Reputations:
    238
    Messages:
    1,452
    Likes Received:
    1
    Trophy Points:
    55
    The M4? Update the firmware to 0002.
     
    Brabostaan, Jul 2, 2011
    #3
  4. devildoc17

    devildoc17 Notebook Evangelist

    Reputations:
    88
    Messages:
    473
    Likes Received:
    16
    Trophy Points:
    31
    OK thank you, I will give both sugestions a try, one question: how do I update the firmware for the M4?
     
    devildoc17, Jul 2, 2011
    #4
  5. Brabostaan

    Brabostaan Notebook Deity

    Reputations:
    238
    Messages:
    1,452
    Likes Received:
    1
    Trophy Points:
    55
    Brabostaan, Jul 2, 2011
    #5
  6. devildoc17

    devildoc17 Notebook Evangelist

    Reputations:
    88
    Messages:
    473
    Likes Received:
    16
    Trophy Points:
    31
    Thank you so much I think that fixed the problem, I did the firmware update and havent had any freezes at all yet. I ll keep my fingers crossed!! Rep+ for both you guys!
    This is why I love this web site, even the guys at Dell could not figure out what the problem was. You guys are awesome :)

    Thanks again!
     
    devildoc17, Jul 2, 2011
    #6