M17x R3 Intermittent System Lockups - Very Peculiar Issue

Hey everyone,

I have a 256GB Crucial M4. According to CrystalDiskInfo Power on hours = 5617, Power on count = 1207 and health status = 99%. The firmware is 0009.

I noticed that after I updated my modded A08 bios to A12, the system would shutdown and I would see a black screen sometimes that indicated:

"Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible."

More recently, however, the system after being on for approximately 30-45 minutes would just lockup after a program began to hang which forced me to hold the power button and manually shut it down. I reset my BIOS to defaults multiple times however this did not resolve the issue.

I also have run a chkdsk /r along with an sfc /scannow, showing no issues as well. In addition to this, no issues are present in the event viewer other than DCOM or Computer Browser errors however these are not even within 10 minutes of the lockups. So, here I am completely puzzled as to why my M17x is doing this. I have had this computer for quite a while now and there have been relatively no issues (at least ones thatt could not be fixed) until now.

Any ideas? Thanks in advance.

Edit: I ran a benchmark and noticed something else pretty interesting.

This is a current benchmark:



Here is an older benchmark that I ran approximately 3 months ago.



Perhaps I just have a dying SSD?

 

Definitely sounds that way. The way you describe it is what happens when the drive stalls while running. In start menu, type 'reliability' in the search box. You want to click on 'view reliability history'. See what the graph says on the last time your system froze. Does it give any other information or error codes?

PS: the latest firmware for the Crucial M4 seems to be revision 010G. You might want to check that out and see if the revision changelog states the newer firmware (or even a previous version since revision 0009) fixes any drive power or state change issues.

 

Ever since I updated my SSD firmware to 010G,my system no longer randomly lock up. it used to lock up every couple of days and the only fix was hard reboot. Now the issue is gone but sometimes after an extended shut down, my SSD goes missing in the BIOS until I reboot a few times. I've read that is an issue with the latest firmware. Hopefully they'll fix it soon.

 

I'm glad that you got it sorted out with the FW. thanks and +1 rep to Radji for the help

 

Thanks for the responses everyone. Unfortunately after updating to 010G there was no difference at all. The benchmark speeds were practically the same. I have not had the computer on long enough to see it lockup for fear that it may get worse with time though. Either way, the benchmark speeds are unacceptable for the drive only being 50% full and still having plenty of life left. Thus, I am going to exchange it and hopefully they will send a new drive in before I have to send the old one.