M17x R3 not booting...not even into BIOS

Hey all about two minutes ago I quit out of a Battlefield 3 match...

(no overclock, cool room temperatures, no graphical issues, no temp issues lately, all solid drivers, didn't install anything new lately, no changes that I know of made to computer lately, super clean computer as far as malware and viruses go, super clean computer physically)

...and i noticed that right as i quit out of the game my computer shut off completely. Just black. Hit power button. Nothing.
No BIOS.
No disk drive noise.
No fans on.
Every time I hit the power button i notice the smallest faint electrical noise coming from inside the laptop then it cuts off. That's it.

I tried starting with/without battery/wall adapter in every possible combination i could think of.

HELP???

This bad boy is not even a year old.

 

Best case scenario would be dead PSU with a fully discharged battery. Could be something worse like a dead mobo (I believe you'd at least get a beep code though).
Couple questions:

Is the battery charged? Push the button on the bottom of the battery and the lights should come on to indicate charge level

Does the light at the end of the power cable light up when plugged into the wall?

 

I would try;

1) Testing your AC adapter with a multimeter
2) Using a known good 150 or 210 watt AC adapter
3) Remove the battery and AC adapter, hold down the power button for 30 seconds 2-3 times

After all that and it is still not powering on, probably a power circuitry issue. Call up Alienware for RMA/repair.

 

Battery is fully charged. All lit up. I have two alienware bought power adapters. Both don't work. I called to get a repair. Super awesome Support. They are promising only having my laptop in the shop for less than a week!

 

dude, short circuited mobo is a bad thing but dell support is a good thing you will be up and running soon man!

 

Dell support promised me a week in the shop too. Almost 2 months later without a laptop and using my fiancee's m14x in the meantime, I finally received a replacement m17xr3. Needless to say I was not happy at all with the way it played out. So hopefully yours really is only a week turnaround.

 

why did u guys have to send it out for repair? they should have came to your home to service it.

 

Well for me, I spilled a glass of Coke on the keyboard. Since I had the accidental damage plan, Dell told me it would be 5 business day turnaround from when the repair depot received my m17x. After waiting a month and a half for a replacement, I made some noise on Alienware's twitter page and got an NEW order put in for a replacement withing 30 mintues from the Alienware tech who was "suppose to be working with me for the past month". A week later I received my new m17xr3.

The frustration of waiting for a replacement that long is something I will never do again, at least not this day in age.

 

I believe all accidental damage has to be shipped out to Dell's repair depot where they can assess whether it is economical to repair or not.

 

they sent me a box and i packed it in that. i was latter called and told my gtx 580m failed. i have to wait another week because that part is on backorder.

 

Just because I had this happen to me, thought I would bring it up. You haven't installed Truecrypt with its full HDD w/bootloader encryption did you?

Seems Alienware's hate it when you encrypt the entire HDD including the bootloader. They just sit there at a blank screen and you cannot even get into the BIOS.

If you do end up needing to encrypt your HDD (like I do) then you can fully encrypt the drive, just not the boot sector. It will ask you before it does, just so you know.

 

nah i haven't done anything like that. i used msi afterburner and i think thats what screwed up my gtx580m. nvidia inspector is what i typically use but i was just trying out msi afterburner for that week