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    M17x R3 sleep issues AGAIN-NV GPU?

    Discussion in 'Alienware 17 and M17x' started by Raidriar, Jun 12, 2012.

  1. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    Ok I got my laptop replaced with an entirely different system because sleep and hibernation would not work. It has a 6990m gpu. I now have a gtx580m w/3d vision system and i STILL get random blackscreens on wake and hibernation always fails. What gives? Its stock, i didn't update anything!
     
    Raidriar, Jun 12, 2012
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  2. livid

    livid Notebook Consultant

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    It's a known issue with the R3's and I don't think a BIOS update can fix it. As for a resolution, I am not sure one exists.
     
    livid, Jun 13, 2012
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  3. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    I thought it was just a ATI gpu problem, but it seems that its a R3 mobo issue? You've got to be kidding me. Does this issue still exist on the M17xR4?
     
    Raidriar, Jun 13, 2012
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  4. edd666999

    edd666999 Notebook Guru

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    im on a nvidia gpu (560m) i cant hibernate, i used to be able to but now when i try i just get a blank screen.

    I wonder if this means im eligible for a R4 :D
     
    edd666999, Jun 13, 2012
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  5. livid

    livid Notebook Consultant

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    Wishful thinking...
     
    livid, Jun 13, 2012
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  6. KenFitz

    KenFitz Notebook Guru

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    I get a similar problem on my R3 (580m GPU), on boot I can get to the login screen no problem, but after login the screen goes dark (with the occasional mouse flash) and push of the alien head to force a sleep followed by another push of the same button often restores the screen. Odd!!

    I also notice that it appears that during sleep the screen was in a smaller than normal (1920x1080) resolution.

    I think this may be related to the NVidia driver (301.40?) I updated to recently, have any of you recently updated drivers?
     
    KenFitz, Jun 14, 2012
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  7. Raidriar

    Raidriar ლ(ಠ益ಠლ)

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    Nope, I'm on stock OEM dell setup, and still, sleep fails to work. Can we get someone from Dell on here to comment? Its not GPU specific, I have experienced this on ATI and nVidia gpus.

    They should replace our computers with R4s if and only if the sleep problem has been fixed on R4s.
     
    Raidriar, Jun 14, 2012
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