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    M17x R3: Black screen on restart

    Discussion in 'Alienware 17 and M17x' started by samu-ry, Aug 30, 2012.

  1. samu-ry

    samu-ry Notebook Enthusiast

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    my next problem! (well, not really a problem, but it makes me wonder if something is up...).

    Whenever I restart my computer from in Windows, everything will go smoothly (i.e, no force shut downs, logs off properly, etc...)...

    then my computer will show a black screen for what seems like, at times, 15-20 seconds before the Alienware logo shows up and actually reboots. No issues with actual boot.

    i'm thinking this may have something to do with my harddrives, etc...there have been times where when restarting, i'd hear either a beep or click (few times), quite hard to describe exactly what kind of noise it is...

    Running Intel 520/OEM Seagate in AHCI. Windows installation on SSD, everything else stored on the seagate. Windows from Dell, not upgraded.

    any leads guys?

    (btw, this forum is awesome).
     
    samu-ry, Aug 30, 2012
    #1
  2. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    You can always run diagnostics to check if your hard drives are working correctly.
     
    Alienware-Luis_Pardo, Aug 30, 2012
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  3. samu-ry

    samu-ry Notebook Enthusiast

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    Luis, I ran diagnostics last night, and both harddrives are ok with no issues.
     
    samu-ry, Aug 30, 2012
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  4. Joe85

    Joe85 Notebook Deity

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    Have you checked your boot order?

    Could be that the OS HDD is set to boot 2nd or 3rd.
     
    Joe85, Aug 31, 2012
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  5. LannBot

    LannBot Notebook Consultant

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    I've experienced this before, but for only about 5 seconds or so and not consistently. It never really bothered be too much to look into unfortunately. I used a Crucial M4 SSD.
     
    LannBot, Aug 31, 2012
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  6. samu-ry

    samu-ry Notebook Enthusiast

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    Boot order is perfect, runs off the SSD and boots quickly.
    Tried also unplugging my mouse before restarting (as per another post), and didnt make a difference..

    maybe i shouldnt care so much. LOL
     
    samu-ry, Aug 31, 2012
    #6