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    M17x R4 Help me I upgraded the video card amd 7970m ..can not log in screen

    Discussion in 'Alienware 17 and M17x' started by 2pstep-r, Mar 25, 2013.

  1. 2pstep-r

    2pstep-r Newbie

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    1364229961499.jpg
    1364230768149.jpg

    I can not get the menu.
    I've upgraded video card, AMD Catalyst 13.1.
    Now I can not do anything about it.
    win 8 64bit.
    Amd 7970m.
    help me please .
     
    2pstep-r, Mar 25, 2013
    #1
  2. mrstage

    mrstage Notebook Guru

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    what model is your graphic card and did u use drive sweeper?
     
    mrstage, Mar 25, 2013
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  3. Destro

    Destro Notebook Enthusiast

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    I never had a problem with 13.1 but 13.3 kept crash Windows 8 for me. Did you restart in safe mode after installing the driver? I'd try option 5 then restart it again. If it comes up again try option 7. And if that doesn't help I hope you made some back up disc with alienware respawn.
     
    Destro, Mar 26, 2013
    #3
  4. Beradon

    Beradon Notebook Evangelist

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    I also had an issue recently with the 13.3 betas in WIndows 8 when I replaced the 900p screen on my M17xR3 with a 1080p screen, I could see boot, but it would go black as soon as I got to Windows. Rolling back to the 12.6 drivers I had resolved the issue. I'll try newer ones later but they dont offer any new features that I require.
     
    Beradon, Mar 26, 2013
    #4
  5. jiggymf

    jiggymf Notebook Evangelist

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    I bit more info would be nice instead of your cryptic post ^^

    Couple of questions to get this going:
    What did you upgrade from?
    Have you done a power drain after upgrading (remove battery and power cord, hold power button for at least 35 seconds to drain all power in the system, then boot up)?
    Did you uninstall your previous drivers in safe mode firstly and use driver sweeper to make sure everything is gone?
    Does the bios recognize the card you put into it (aka, is it the right vbios for the R4, is it inserted correctly)?
    Where /from who did youbuy the card?
     
    jiggymf, Mar 27, 2013
    #5
  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I think that you should put in the Windows 8 DVD and start from scratch.
     
    Alienware-L_Porras, Mar 28, 2013
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  7. 2pstep-r

    2pstep-r Newbie

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    Now I have three problems. And I was sent to the center.
    Thanks to everyone.
     
    2pstep-r, Mar 29, 2013
    #7