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    M17x freezes after attempting to play a game twice.

    Discussion in 'Alienware 17 and M17x' started by zyrobyte, Jun 19, 2011.

  1. zyrobyte

    zyrobyte Newbie

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    Ok, here's the deal, and it's a weird one. Whenever I play a game after a fresh system restart, everything works perfectly. But once I exit that game and then come back and try to play it again, without restarting the computer, my laptop freezes.

    A little more details that I don't know if will help out or not. I am using the M17x as a desktop. I have a monitor, speakers, mouse, and keyboard plugged into it. I'm not sure what other information is needed as I'm new here and don't know the procedure for asking for help.

    I've tried googling a solution but there are thousands of complaints about specific games freezing up, but none of them relate to my case. It's not a specific game, nor does it freeze the computer when I play it for the first time. I did just format the hard drive and installed Windows 7 hoping that would be a solution. Unfortunately the problem still persisted. Which is why I am thinking it's something to do with the actual hardware itself.

    Can anyone help?
     
    zyrobyte, Jun 19, 2011
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  2. Simplified

    Simplified The Most Awesome

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    We need to know what gpu(s) you have and if your computer is a R1, R2 or R3.

    I would follow these steps and see if it helps.
    1. Download and install the latest Vbios from Dell ? The Official Site | Dell
    2. Update your gpu software (The software you need depends what brand your gpu(s) are/is (ATI/Nvidia))
    3. Reflash your system bios with the latest for your model on Dell ? The Official Site | Dell
     
    Simplified, Jun 19, 2011
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  3. zyrobyte

    zyrobyte Newbie

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    I'm sorry! I just realized I am using a M17 not M17x. I believe I got it about the same time the M17x was released so that's probably why I associated it as an M17x.

    Anyway, here are the specs I could find:
    Video/Graphics Card: Dual 512MB ATI Mobility Radeon™ HD 3870 - CrossFireX™ Enabled!
    Processor: Intel® Core™2 P8400 2.26GHz (3MB Cache, 1066MHz FSB)
    Design & Display: Black Ripley Design
    Chassis: 17-Inch WideUXGA 1920 x 1200 LCD (1200p) with Clearview Technology
    Keyboard Options: Illuminated Keyboard – Alienware Exclusive Design - Astral Blue
    Operating System (Office software not included): Genuine Windows Vista® Home Premium (64-bit Edition) with Service Pack 1
    Notebook Tuners and Remotes: Without Media Center Remote Control or TV Tuner
    Memory: 4GB« Dual Channel DDR3 SO-DIMM at 1066MHz – 2 x 2048MB
     
    zyrobyte, Jun 19, 2011
    #3