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    M17x R3 Bsod

    Discussion in 'Alienware 17 and M17x' started by I Never Relax, Mar 15, 2011.

  1. ECKS

    ECKS Notebook Prophet

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    ^^ That's 2 posts today that I've read with the law on our side. What the heck is going on here with dell?
     
  2. rod0

    rod0 Newbie

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    Hi, I have the same problem as you. The Alienware R3 are new and fresh install. It has the Nvidia GTX460 too.

    This is the debugging output:
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8009839a10, Physical Device Object of the stack
    Arg3: fffff800043e73d8, Functional Device Object of the stack
    Arg4: fffffa8007200860, The blocked IRP

    Debugging Details:
    ------------------


    DRVPOWERSTATE_SUBCODE: 3

    IMAGE_NAME: pci.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7928f

    MODULE_NAME: pci

    FAULTING_MODULE: fffff88000fa7000 pci

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x9F

    PROCESS_NAME: System

    CURRENT_IRQL: 2

    STACK_TEXT:


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    FAILURE_BUCKET_ID: X64_0x9F_3_ACPI_IMAGE_pci.sys

    BUCKET_ID: X64_0x9F_3_ACPI_IMAGE_pci.sys

    Followup: MachineOwner
    ---------

    Any clue?
    Thanks
     
  3. rod0

    rod0 Newbie

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    looking forward I found a solution typing the !IRP command at the DUMP tool with the Arg4: fffffa8007200860, The blocked IRP

    >!IRP fffffa800720086
    This is the answer

    -----

    Irp is active with 4 stacks 2 is current (= 0xfffffa8007200978)
    No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
    cmd flg cl Device File Completion-Context
    [ 0, 0] 0 0 00000000 00000000 00000000-00000000

    Args: 00000000 00000000 00000000 00000000
    >[ 16, 2] 0 e1 fffffa80098359d0 00000000 fffff8800f497778-fffffa800b139c00 Success Error Cancel pending
    \Driver\ACPI nvlddmkm
    Args: 00000000 00000001 00000001 00000000
    [ 16, 2] 0 e1 fffffa800a32b480 00000000 fffff80002a74e20-fffffa800a50d640 Success Error Cancel pending
    \Driver\nvlddmkm nt!IopUnloadSafeCompletion
    Args: 00000000 00000001 00000001 00000000
    [ 0, 0] 0 0 00000000 00000000 00000000-fffffa800b8f0ab0

    Args: 00000000 00000000 00000000 00000000

    So I think is the Nvidia Driver. I will try to find a solution.
    PD Is possible to use verde drivers instead the dell one?
     
  4. m.saler

    m.saler Newbie

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    Thank you for the confirmation I kinda was thinking it was the nivida driver. the problem is it uses a modded driver(stupid dell) so using normal drivers from nivida does no good(wont recognize card.) I copied the orginal .inf from the orginal drivers and am using them on 6676 version drivers which are still giving me the problem. I know its in the inf file but unsure how to custom write one. Every place that offered a custom inf that would work for an alienware system removed them(i am guessing at nivida or alienwares request) so IDK.. and ROD I already tried verde drivers they will not work(same issue as using nivida drivers). Somebody needs to rewrite the inf file and post it for people like us. Dell refuses to do anything. I reinstalled my whole OS from scratch and am still getting this issue. Problem is it takes alot of time to write the inf so it works. Im guessing we might all be screwed until dell decides to write updated driver for this POS. I spent 1800 dollars on a computer with power for school and server hosting and I get this crap that BSOD randomly. and dell refuses to do anything about it. Personally im tempted to tell them either fix it or give me a free upgrade to the ati dual cards with a 1080p monitor for the trouble.
     
  5. m.saler

    m.saler Newbie

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    a few things to note for users... One= I called dell and shoved my foot up dells @$$ it appears they have released an updated driver for nivida 267.64 that they SAY will fix the BSOD issue. two= for anybody having issues with dell TS and customer service they are morons but i have never had any problems getting my way as I am a computer engineer who actually does his research and has a general idea i am doing. Point? dell is like any company and will take advantage of ppl they think do not know any better. You should not have to pay for their mistake. I called them and started citing the Debug code, mentioned I work "in the biz" and told them exactly what their problem was and the guy was ready to mail me an upgrade ati 6970 card to replace my nivida until he found out about the updated drivers. have a backbone and do your research before calling them and you should be able to get your way. Sucks you have to do such legwork but welcome to consumerism...(updated bios, raid,and integrated intel video drivers are there too. go to dell drivers.
     
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