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    M17x r3 microstuttering and insane fps drops ever since dropped down to windows 7.

    Discussion in 'Alienware 17 and M17x' started by Torian, Feb 25, 2013.

  1. Torian

    Torian Notebook Guru

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    Specs:
    GTX 580m
    16 gig RAM
    i7 2760QM
    3D vision enabled monitor.

    Alright so I was having problems with windows 8 on my laptop and decided to downgrade back to windows 7 x64 to go back to a familiar environment. Ever since, every game has a problem where it would run smoothly at 120 fps and then drastically drop down to around 15 fps for around a minute before returning to 120.

    On the micro-stuttering issue, it does this even when I just click to a new page, the mouse starts micro-stuttering till the page loads. Very annoying issue but it could be due to me. My last hardware change was when I tried out the 7970m. Would really love to get this beast back on its feet before I have to waste more money on another laptop :c, please advise?
     
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you looked into temperatures? Logged CPU/GPU activity at that time? Looked at background processes?
     
  3. Torian

    Torian Notebook Guru

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    Hmm, what would be the best way to log this?
     
  4. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    GPU-Z and CPU-Z or use HWINFO64, MSI afterburner is good if you want it on screen during a game too. Easiest would be GPU-Z + CPU-Z though, they are pretty simple.
     
  5. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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  6. Torian

    Torian Notebook Guru

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    Got these three monitoring programs, will run em in the background and see what happens. Anything out of the norm showing now?

    [​IMG]
     
  7. Torian

    Torian Notebook Guru

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    Just an update, literally just now my laptop was making this sound: Vocaroo | Voice message
    and the game I was playing crashed. looking at how the game was on that drive and it seems as though that drive has dissappeared from My Computer, safe to assume fubar'd HDD?
     
  8. LeoVainio

    LeoVainio Notebook Evangelist

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    Not seeing anything out of the ordinary at the moment.

    I would suggest getting MSI Afterburner and monitor your clocks and temps while in-game. Make sure you are on the Nvidia card not the iGPU, and latest drivers perhaps
     
  9. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    That sounds weird, have you tried Alienware™ ePSA?

    See if it gives you any error code
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

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    62C is a little on the high side for idle, will be interesting to see the load temperatures.
     
  11. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    This is true, why don't you select to log the temps on a file and run a game and take a look at that log afterwards.
     
  12. loafer987

    loafer987 Notebook Consultant

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    idle temps are a bit high and yes that sounds like a dying hard drive. back up everything you can asap. its probably too late already though.
     
  13. Meaker@Sager

    Meaker@Sager Company Representative

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    That's possible too, though it may not be too late to backup, even if the OS did corrupt you should be able to get important files off.
     
  14. Torian

    Torian Notebook Guru

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    A horrid update to this, typing from phone. While mid-game tonight, fps and fan noise seemed fine, instantly the laptop turned off. Smell of gunpowder wafted in my room. The back plug light thingy turned off as well.

    Took it apart, battery is fine, lights indicate full charge and it doesnt stink, neither the harddrives. The really thick smell is either gpu, cpu or mobo in this rig, couldnt figure out which :/. Evrry time I tried plugging in lighted charger cord, a popping noise sounded and the smell grew again.

    The real kicker is I live on a lovely island known as Bermuda, 24 miles long and no legit looking dell technicians. How do I go about getting this sorted without paying another fortune? I think it still under warranty but I dont know what that means with me here.
     
  15. Torian

    Torian Notebook Guru

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    Just saw a number for warranty support in bermuda, will try them tomorrow. Wish me luck!