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    M17x-R2 + GTX 580M temperature problem

    Discussion in 'Alienware 17 and M17x' started by @tomX, May 8, 2015.

  1. @tomX

    @tomX Notebook Evangelist

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    Hello everyone,

    I've recently try to use my old m17x R2 on games and benchmarks for testing purposes.

    Here is the setup:
    CPU : i7 920XM
    RAM : kingston hyperx 2x2gb
    GPU : Nvidia 580M (would need to check on brand)
    Bios : a10 (needs to be verified)
    HDD : 2 normale SATA2 320 gb
    Screen : FullHD RGB (cannot adjust screen brightness)
    Fan control : Hwinfo 32/64
    Power = 240 W original adapter

    So, I have been mainly using this laptop as a home theater = with HDMI out, it sends FullHD movies to my Benq projector. Overheating had always been a problem and it would once in a while shut down because of heat I believe.

    I decided I was going to do some testing this week to find out what the problem is.
    1) with fur mark, GPU temps get in the 95-100 °C very easily, CPU temp is also above 80°C on most cores which is a problem
    2) with game, GPU temps go above 80°C en CPU are around the same + I believe there is throttling issues as FPS regularly go down to 10-15 before going back up to 60 FPS.

    I then decided to repaste with AS Ceramique on GPU and CPU. I also added used thermal pads (0.5, 1, 2-3 mm from a 6990m heatsink) to 580M VRM/Mosfets to make contact with the heatsink, there weren't any before... just pads on vram.

    Results = Same temps after the repaste pads. Except no shutdown and the CPU gained 5°C which is IMHO really too high.

    Hwinfo is set to cool the GPU and CPU according to "Custom Auto" settings, but even at max fan speed (what a mess with the noise!) the temperatures are too hot.

    This is where I need help now:

    1) what according to you is wrong?
    2) what should I try to do ?
    3) what other info is needed to narrow down the problem
    4) how do I fix the throttling problem?

    Thanks a lot.
     
    Last edited: May 9, 2015
  2. TR2N

    TR2N Notebook Deity

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    Definitely sounds like an issue especially those cpu temps.
    Check the radiators fully for fluff dust by removing the fans and checking on both sides of the radiator for obstruction.
    The gpu at 40nm is notorious for high temps like my old 6990m amd gpu. Even with icd7 it still would get very hot.
    You could also try icd7 on cpu and gpu to reduce temps.
    Good luck.
     
  3. @tomX

    @tomX Notebook Evangelist

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    Radiators have been checked on last repaste, nothing in the way there...

    The paste used in last repaste is Arctic Silver Ceramique ... is that a good one?
    I also have IC Diamond 7 carat = icd7 right? is that any better?
     
  4. toto29620

    toto29620 Notebook Consultant

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    Put something under your m17x to give him more room and fresh air. Anyway this card is a piece of ****, sell it and buy a 680m/7970m or 970m if you wanna try to make it work, a chinese guy did it.
     
  5. @tomX

    @tomX Notebook Evangelist

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    Changing the card is an idea, as I have a spare 7970m but CPU temperature problem remains... do you want me to change CPU too ??? :(
     
  6. ayylmao

    ayylmao Notebook Consultant

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    You should seriously consider selling those 580m's mate. You could get $250-$300 a pop.

    They are notorious for failing. Nvidia didn't pay too much attention on the build quality for these cards. As a result, they're some of the most unreliable cards for a laptop! Even worse than the 8600m/8400m series! Worse than the M1710's 7950 go as well. Sell them ASAP, and buy some 980/970m's before it's too late. Trust me, you'll regret it if you don't.
     
  7. TR2N

    TR2N Notebook Deity

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    Surprisingly when I changed from 6990 to 680m, cpu temps went down.
    Would definitely recommend removing 580 and placing in 7990m considering you have an excellent o/c cpu. Also get some larger ram 8GB+
    Good luck.
     
  8. toto29620

    toto29620 Notebook Consultant

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    Use Hwmonitor for the cpu fan speed maybe.

    T'es sur HFR non ? Si oui utilise hwinfo, sinon il y a un cas de radiateur cpu hs, il avait l'air bien mais en le changeant les gain était la, c’est quelque part dans le thread sur le cross de 7970m il me semble. Regarde si le pad thermique sur les vrm ne retien pas le radiateur un peu en biais la plaque de contact, tu peut ajuster le serrage en benchant avec le clavier démonté mais branché, comme ça tu as accès au vis de serrage du rad.
     
  9. @tomX

    @tomX Notebook Evangelist

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    oui sur HFR ;)
    J'utilise dèjà Hwinfo mais même avec ça (rotation max du CPU Fan), la temperature reste très élévée (au dessus de 80°C) et c'ets sans OC!

    pour le CPU ou GPU?

    [Translate ON]
    Even with Hwinfo set to max FAN speed on GPU and CPU, the temps stay high in gaming or benchmarking. Toto believes either my heatsinks are wasted or something wrong with the VRM tehrmal pads and contact with HS is not good enought...
     
  10. @tomX

    @tomX Notebook Evangelist

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    Hey, well the thing is I'm selling the laptop so I also want to get rid of the 580m!

    Even if I do change the GPU, there is still the CPU problem.

    other info = I have another M17x R2 in stock ;) with CPU= stock 720qm and GPU= stock 5870m. I could swap out the components and see what happens...
     
  11. toto29620

    toto29620 Notebook Consultant

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    Yep, i was thinking about the cpu vrm, there is a green thermal pad that can become dry and hard, so the heatsink does not complitely contact the cpu die. You should check in the bios, on this laptop you can get +0.75 and +0.150mv on Cpu Vcore.

    Oui je parlais des Vrm du proco, le pad peut sécher et devenir dur, vu le système de serrage assez mou du genoux ça peut ne pas réussir à plaquer correctement le rad. Sinon le bios, tu as une option performance si je me souvient bien avec trois choix de vcore possible, si c'est un A10 modifié tu en auras d'autre sur la ram et compagnie il me semble. En dehors de ça je ne voit pas trop, même avec un processus qui lui tirerais sur la tronche en tâche de fond sous windows il ne devrait pas atteindre 80° @ stock.
     
  12. @tomX

    @tomX Notebook Evangelist

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    It's not stock temperature, it's when gaming of benchmarking.

    Stock is around 55-60 °C
     
  13. toto29620

    toto29620 Notebook Consultant

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    Je voulais dire sans overclocking par @stock en fait, même en bench tu ne devrait pas taper aussi haut. Je ferais un test ce soir si tu veux, faut que j'y pense.

    I was meaning without overclocking, even in benchmark you should not be able to reach 80°. I will do a test tonight if i have time.
     
  14. toto29620

    toto29620 Notebook Consultant

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    Je viens de tester, 1 heure sous wprime 1024 sur les 8 thread à 2.2 Ghz et ventilo à fond je ne dépasse pas 60 ° sur le cœur le plus chaud et en moyenne 57 sur les autres. Donc il y a bien un soucis de ton coté soit sur le rad, soit dans les paramètres.

    I have just try, after 1 hours at full load on wprime 1024 on 8 thread, 2.2 Ghz and max speed cpu fan i never go above 60° for the hottest thread. There is something wrong in the hardware or bios on your m17x r2.
     
  15. @tomX

    @tomX Notebook Evangelist

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    what could be wrong in bios / settings?
     
  16. toto29620

    toto29620 Notebook Consultant

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    Les réglages du Vcore Cpu, avec +75mV j'ai déjà du mal à ne pas surchauffer au delà de 3Ghz alors si tu est sur +150mV ça expliquerait tes température au fréquence d'origine.

    The Cpu Vcore setting, with +75mV it overheat after 3Ghz on mine so if you have +150mV at stock clock it might be the problem.
     
  17. @tomX

    @tomX Notebook Evangelist

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    Pour rappel, il n'y a pas d'OC je suis en stock pour le CPU.

    Reminder : I am on stock speeds, no OC on CPU.
     
  18. toto29620

    toto29620 Notebook Consultant

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    Tu peut très bien être à la fréquence d'origine mais avoir un vcore trop élevé dans le bios, un ancien réglage qui trainerait par exemple. Soit tu vas le remettre à zéro soit tu fait un clear cmos directement. Si ce n'est pas ça, que tu as bien mis la pâte thermique, que le rad est bien vissé ( il ne faut pas hésiter à serrer ) et que ton ventilo monte bien à 4000 Tr/min c’est que le problème vient d'ailleurs, peut être un rad HS genre une fuite dans les heatpipe et le gaz se serait en partis échappé. Vu que tu as un autre M17x R2 tu peux essayer ton 920xm dans l'autre, faut être motivé mais bon ...

    You can be at stock clock with too high Vcore, an old setting for exemple. Go reset it or do a clear cmos. If it's not the case and you have made aa good repaste job, thighten the heatsink screws and your fan spin up to 4000 Rpm taht mean the problem is somewhere else liek a leak in the heatpipe, the gas might have leak. As you have an other m17x r2, try to swap your 920xm in the second one and see, might be a pain in the a** but it will help.
     
  19. @tomX

    @tomX Notebook Evangelist

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    will try this we!
     
  20. MooMilk

    MooMilk Notebook Consultant

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    I would suggest undervolting, but since you are considering selling, my advice would be to sell 580M and 920XM separetly for a grand :)
    They seem to be a too hot combination for the cooling system, you can get like 720QM\820QM + something reliable like 280M \ 285M GTX \ 5870 mobility for cheap and sell a stable laptop system.
     
  21. toto29620

    toto29620 Notebook Consultant

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    Gpu's and Cpu have all individual cooling system.
     
  22. @tomX

    @tomX Notebook Evangelist

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    seeling a 7 year old system without maxed out GPU and CPU is almost impossible if you want a decent price for it..
     
  23. MooMilk

    MooMilk Notebook Consultant

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    Yes, but still they are interdependent cause are located in the same constrained heating-air-space :)
    As for selling the laptop, it depends on the price, sure it will have to go a bit cheaper, but keeping in mind that he might get ~500$++ for 580M+920XM - it will pay off.
    I doubt that it will add that much ++ of a price for the laptop with them inside.
    And let's not forget that the laptop is not working properly \ stable enough with both of these parts inside at the moment.
     
  24. toto29620

    toto29620 Notebook Consultant

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    There is clearly something wrong, some people have used 580m sli in this laptop without problem, and 7970m produce à lot of heat too. So selling a laptop with a small gpu to hide the temp problem ... well that might work but that's not what i would do.
     
  25. MooMilk

    MooMilk Notebook Consultant

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    Well, it might be just GPU close to failure - uncontrollable temp rise is one of the main symptoms, so...
    There is also a little chance of heatsink damage and the following heatpipe depressurization.