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    M17x-R2 - returning system with added thermal paste?

    Discussion in 'Alienware 17 and M17x' started by vradev, Jun 15, 2010.

  1. vradev

    vradev Notebook Consultant

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    Hello,
    I asked the question in another thread but got no response so I decided to create a new one. I was wondering if you opened your system and add thermal paste on the CPU and later you decide to return it within the 21 days for a refund, would Dell notice/care that you did that? Thank you.
     
    vradev, Jun 15, 2010
    #1
  2. Joebarchuck

    Joebarchuck Notebook Virtuoso

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    It seems that Dell does not care.
     
    Joebarchuck, Jun 15, 2010
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  3. DR650SE

    DR650SE The Whiskey Barracuda

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    No, I've done the same. You'll be fine so long as you didn't damage anything. I believe they look over the whole system before sending it to the outlet.
     
    DR650SE, Jun 15, 2010
    #3
  4. vradev

    vradev Notebook Consultant

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    Great. Thanks guys for the quick responses.
     
    vradev, Jun 15, 2010
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  5. Lozz

    Lozz Top Overpriced Dell

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    agreed, mine even had some globbed on the pm55 heatsink and it was still accepted. they probaly just check for cosmetic issues and see if it just turns on as far as verification goes.
     
    Lozz, Jun 15, 2010
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  6. kenichols29

    kenichols29 Notebook Evangelist

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    Is the 21 day return period from the date of purchase or the day you recieve you laptop?
     
    kenichols29, Jun 15, 2010
    #6
  7. danp224

    danp224 Notebook Evangelist

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    The date that it is invoiced.
     
    danp224, Jun 15, 2010
    #7
  8. hitokiri1

    hitokiri1 Notebook Evangelist

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    i've had a technician repair my system (replace motherboard) and put AS5 on for me that I had on hand. That same system has been returned without any issue.
     
    hitokiri1, Jun 16, 2010
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  9. mirito

    mirito Notebook Consultant

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    hito what happen ur new m17x go bad or u speak of another lappy
     
    mirito, Jun 16, 2010
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  10. hitokiri1

    hitokiri1 Notebook Evangelist

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    Ah, i was referring to my old system. So far I have no complaints about my new M17x! Aside from the crappy driver support atm.
     
    hitokiri1, Jun 16, 2010
    #10