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    M17x-R2, Noisy fan, SSD problem (freezing the computer)

    Discussion in 'Alienware 17 and M17x' started by Sevrez, Jul 19, 2012.

  1. Sevrez

    Sevrez Notebook Enthusiast

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    Hallo everyone

    First of all sorry if there is similare post around with the same problems as me, i have tried to look around the website, but i can't find the right post for my problem.

    Now to my problems, first of all my right fan (the one right under the GPU) is very noisy. I have lived with this for some time now, but it is starting to get very annoying! .. I have tried everything with it, clean the computer totally, open the computer to look at it and see if there is something wrong with it and if the computer gets too hot. But nothing seems to be the case. i don't know what the problem with it is, but maybe a replacement can help with the noise? its just when i take it out and look at it, spin it and so on, it doesn't do any noise what so ever. But when the computer starts up and im playing its noisy, no matter the temperatur.

    So is there a way to fix this? or shall i try to replace the fan totally with a new one?

    my other problem that i have is my SSD, i have tried everything with it for the last year to stop it from freezing my computer sometimes. I have updated it, tested it, looked at it (inside the computer) but I can't seem to find the problem, what the hell should I do with it? im thinking to just take it out and reinstall my computer with the 500 GB harddisk i have, because at this point I don't know what to do to stop it.

    The freeze is like when I play a game and listen to music. at some point the computer will freeze for like 2-3 sec. The music, sound whatever, lags like and goes crazy. After those sec, it runs normally again. and it happens often.

    I have tried everything I know of, reading and searching the internet for every solution I could come to, but I can't find anything that helps.

    Should I just reinstall my computer with the 500 GB harddisk? since the SSD maybe is "dead"? or is there a way to fix it?

    I hope some people in here can help me with those problems I have, I have tried everything I know of and im getting crazy about the noise and freezing in games. and I have tried 2 times to reinstall the computer with the SSD, but it didn't fix the problem at all.

    Sevrez
     
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Try updating the BIOS of the machine and see if it works any better, you can also put the other one in and see if it is actually the SSD that's causing the lag. About the fan noise, we have an article about that. Follow it and if the issue persists you can still get a replacement by writing us an e-mail to [email protected] with your tag and phone numbers.
     
  3. Sevrez

    Sevrez Notebook Enthusiast

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    Thanks for the reply Luis :)

    I have updated to BIOS to the latest version, i don't know if that will help the freezes, but I'll hope for it. Or so I'll try to reinstall my computer on my HDD and see if it is 100% the SSD fault.

    I have done everything in the article you posted, i have even unpluged the fan and the noise was totally gone, so there is something wrong with it. I think that a replacement will help with it, so I'l send an email and hope you can help me out with a new fan :)

    Sevrez
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    We received the e-mail and the case is now being handled by one of our reps. Let us know how it goes here.