I recently installed my Video Driver and now when I try to shutdown my laptop everything goes fine until the end, it stays on with a black screen, I also get a black screen when I leave my computer idle. Everything else works fine, every game I plays runs without a problem. I can only shutoff my computer by holding the power button. The problem actually goes away if I uninstall my video driver and just have the generic one. Is something wrong with my settings or what?
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M17x
BIOS: Ver A09 1.00
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory: 8192MB RAM
Available OS Memory: 8180MB RAM
Page File: 2167MB used, 14191MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Display Devices
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Card name: ATI Mobility Radeon HD 5870
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68A0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_043A1028&REV_00
Display Memory: 4070 MB
Dedicated Memory: 1011 MB
Shared Memory: 3059 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5442
Native Mode: 1440 x 900(p) (60.091Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1041 (English)
Driver Version: 8.763.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/10/2010 21:51:56, 598528 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BE0-11CF-8977-3024BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68A0
SubSys ID: 0x043A1028
Revision ID: 0x0000
Driver Strong Name: oem52.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan:8.763.0.0ci\ven_1002&dev_68a0&subsys_043a1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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SlickDude80 Notebook Prophet
Get the cats 11.9 official and install.
Download here:
ATI Catalyst? Mobility Display Driver -
Ya im pretty sure i installed that one too still had the same issue, is there a newer BIOS i can download? Going to try the newer Display driver again.
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SlickDude80 Notebook Prophet
Drivers and Downloads
M17xR2 Black Screen
Discussion in 'Alienware 17 and M17x' started by viosieg, Oct 4, 2011.