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    M17xR2 issues

    Discussion in 'Alienware 17 and M17x' started by rono721, Jun 16, 2011.

  1. rono721

    rono721 Newbie

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    Hey Everyone,

    I've been having a problem with lag in games on my M17xR2. It is not consistent fps lag but rather seems to be short, frequent freezes that lock the computer up for a couple seconds at a time. The big ones occur mostly when I click on something in-game (more specifically when i click on a unit during a battle in shogun 2) but smaller ones happen randomly throughout the game. I called alienware and we ran a bunch of diagnostic tests on the hardware (GPU-Z, CPUID, HDTune, etc.) but the problem does not show up on any of them. I'm not a huge computer guy so please excuse my rather basic knowledge; I just thought maybe someone could help me more accurately describe my problem to tech support so I could get it resolved. Any help would be much appreciated. Thanks!
     
    rono721, Jun 16, 2011
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  2. rono721

    rono721 Newbie

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    also, my computer has the gtx285SLI's and the i7 Q740 processor if that helps
     
    rono721, Jun 16, 2011
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  3. eldub0844

    eldub0844 Notebook Consultant

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    What are your temps like? Dust in the video card fans? I was amazed when I took one Alienware apart and saw dryer lint like dust clogging both video card fans and the processor fan as well :eek:
     
    eldub0844, Jun 16, 2011
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  4. rono721

    rono721 Newbie

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    That's what i was thinking originally because my room at school was quite dusty. However, when I ran GPU-Z my temps werent too hot. I think i'm going to open it up and give it a look anyway because im not sure what else it could be
     
    rono721, Jun 17, 2011
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