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    M17xR3 Problem (HELP NOW)

    Discussion in 'Alienware 17 and M17x' started by MikeLowell, Aug 28, 2012.

  1. MikeLowell

    MikeLowell Newbie

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    I've had my Alienware system Since 12/6/2011 and has worked fine. Then I noticed my Hard Drive was getting filled and couldn't find the reason, Looked through all files and found nothing. Got so frusterated I pulled out the Windows 7 CD and did a Fresh Install of Windows. Applied all Driver's through there website dell.support.com/alienware and all was good again yay! But then I noticed something, The system is EXTREMELY ******** HOT!! I said ok, looked at bottom fans where spinning fine, Im also using a cooling Pad. Hardware is Fine, looked into software seems fine. But im idling temperatures are at about 70-90 Celsius. Now here are my Specs

    CPU - Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
    MOTHERBOARD - Alienware M17xR3
    BIOS - InsydeH2O Version 1.0 A08
    MEMORY - 8.00 GB
    HDD - ST95005620AS
    SOUNDCARD -IDT High Definition Audio CODEC
    GRAPHICS - NVIDIA GeForce GTX 560M///Intel(R) HD Graphics 3000
    OS - Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

    Now I called Alienware Support and there Sending a Repair Tech to my house sometime this week to re-paste and New Fan/Heat-sink. But I know thats not the problem, Has anyone encountered a OverHeating Problem After a Fresh Install of windows? From what I also noticed was, Core 1 and mabe 2 would MAX OUT when even playing minecraft. These two cores are going crazy, and All other cores are the same too. I run things that are not that dependant on CPU power and it seems like Every Task I run it like Opening 10,000 Fraps at once. I need this fixed because its Uncomfortable to sit and play HoN or League or anything anymore. It feels like a hotrock. I hope someone can help because im getting so annoyed trying to fix this issue.
     
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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  3. MikeLowell

    MikeLowell Newbie

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    I'm going to leave my Skype name here for all to contact me.

    Skype Name: (DELETED DUE TO SPAMMERS)
     
  4. LVNeptune

    LVNeptune Notebook Virtuoso

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    This is a community-driven support forum. I doubt anyone is going to contact you on Skype. Also, it was probably "filling up" due to a virus of some sort. I've been seeing that a lot lately.
     
  5. leeshjnn

    leeshjnn Notebook Evangelist

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    It's hard to believe someone would actually leave their IM here...

    I personally don't think it's due to virus. Assuming he only has 1 HDD and does not partition it, he probably formatted it when reinstalling Windows. It would be hard to believe some viruses could be left after that. I'm thinking there might some faulty with the CPU/mobo or may be the thermal itself. Of course, I can be wrong :D.

    After the Dell rep comes, if he can't fix it, update this post with his response and some people may be able to help you out.
     
  6. aznpos531

    aznpos531 Notebook Evangelist

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    You, sir, need to re-read the OP's post. He reinstalled Windows because his hard drive was filling up for reasons unknown; likely a virus. LVNeptune was referring to the problem of the hard drive filling up; not the overheating issue which appeared after the reinstall.
     
  7. NA1NSXR

    NA1NSXR Notebook Guru

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    Use processxp or maybe windows' built in system monitoring to try and identify the process that is eating up CPU and I/O's...that should narrow down the possible culprits very quickly.
     
  8. MikeLowell

    MikeLowell Newbie

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    Virus's are and were not the Case. I did the system monitoring and it seems normal, CPU at 30% but cores are at 50-100% Heat around 60c-90c while idling.I will be sure to take notes on what the rep says and tell you all here, Im hoping this problem will be fixed. But with my luck the thing's probably going back to the factory unless I can get help :(
     
  9. leeshjnn

    leeshjnn Notebook Evangelist

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    OP's question is why after installing a fresh Windows the core is heating up. And just to clarify, I said it's impossible for any virus to be left after a fresh Windows. Thus, eliminating the possibility of virus running on the background and make the cores running at max.

    @OP: The best thing you can possibly hope for is the rep brings extra CPU/ mobo components. Otherwise, you would have to send it back. Good luck ;).
     
  10. Theredninja

    Theredninja Notebook Consultant

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    Seems to me it's either the thermal paste or a wrecked heatsink. With the technicians notes we'll be able to help you further
     
  11. MikeLowell

    MikeLowell Newbie

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    As Shown Below is HoN running. Before this all happened this game took no power to Run, Now as you can see it takes more. Every Game same thing. The Other image is minecraft, Its really getting annoying.
    sdgsdg.jpg

    FDGGFD.jpg