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    M17xR4 Flashes at Windows login and then goes black

    Discussion in 'Alienware 17 and M17x' started by acpc2203, Jun 13, 2015.

  1. acpc2203

    acpc2203 Newbie

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    I have a M17xR4 with a 7970M and currently have an issue where it boots to windows (Using 8.1 64-bit), then briefly flashes the windows login page, and then goes black. I can boot into safe mode, and have tried uninstalling and reinstalling the drivers on my GPU. I also did a system restore which managed to boot regularly but I could not use the 7970M without the same thing happening at startup. Is my GPU cooked or is it possibly a software issue?
     
    acpc2203, Jun 13, 2015
    #1
  2. MickyD1234

    MickyD1234 Notebook Prophet

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    Seems to be a trend just lately :confused:.

    Try removing the GPU/Heatsink (they do come out as a unit - no need to separate). Clean the edge connector with alcohol and blow out the socket with compressed air (if you can). It often fixed a 'missing' GPU.

    Good luck.
     
    MickyD1234, Jun 14, 2015
    #2
    _Drake_ likes this.
  3. _Drake_

    _Drake_ Notebook Consultant

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    Jup this sounds like exactly the same problem another user on this forum had (and we fixed it by reseating the card)
     
    _Drake_, Jun 14, 2015
    #3
  4. Mantelz

    Mantelz Notebook Enthusiast

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    This time im late to the party! I had the exact same problem as Drake mentioned. Did reseating your card work for you acpc?
     
    Mantelz, Jun 16, 2015
    #4