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    M17xr3 BSOD but no logs

    Discussion in 'Alienware 17 and M17x' started by SimplyLime, Oct 2, 2012.

  1. SimplyLime

    SimplyLime Notebook Guru

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    Title says it. my m17xr3 has BSOD'd twice this week and yet it doesn't save a log. Need help on how to setup to save logs and want to know if its the hardware malfunctioning.
     
    SimplyLime, Oct 2, 2012
    #1
  2. martin541

    martin541 Notebook Consultant

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    Configure Windows To Save Minidump Files During System Crash (BSOD)

    this should help you i hope i understand what you want to do the same steps apply to windows 7 btw
     
    martin541, Oct 2, 2012
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  3. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Correct!

    Just open the start menu, right-click "Computer" and select properties.

    Choose "Advanced System Settings" under the left pane, there you'll find the same options that appear with a picture in the guide provided by martin541.

    You may want to check our Blue Screen TS guide for Alienware Systems

    GL my friend! And let us know if you need anything else :thumbsup:
     
    Alienware-Luis_Pardo, Oct 2, 2012
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  4. SimplyLime

    SimplyLime Notebook Guru

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    Already did that but still i can't find anything in the minidump folder but i saw this(file attached). I don't know if it is but it says it is a crash dump file. I can't also seem to open it and would like to know how or if anyone could open this and help me find out the error behind my m17xr3 BSOD

    Thanks btw
     

    Attached Files:

    SimplyLime, Oct 3, 2012
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  5. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Have you tried BSOD viewer?
     
    Alienware-Luis_Pardo, Oct 3, 2012
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  6. martin541

    martin541 Notebook Consultant

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    no worries use this http://www.nirsoft.net/utils/bluescreenview_setup.exe very useful tool sorry i couldn't reply sooner been in college all day
     
    martin541, Oct 3, 2012
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  7. Alienware-Natalia_J

    Alienware-Natalia_J Company Representative

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    Alienware-Natalia_J, Oct 3, 2012
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