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    MOTHERBOARD REPLACEMENT

    Discussion in 'Alienware 17 and M17x' started by azamalin, Mar 12, 2015.

  1. azamalin

    azamalin Notebook Enthusiast

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    I have a few problems after motherboard replacement.
    1. Windows boot up is slow. after i press the power button, it took 15 seconds to display alienware logo.
    2. i cannot find my old windows serial key after i inserted the tag service in the bios setting.
    how can i solve this problem?
    teach me masta!
     
    azamalin, Mar 12, 2015
    #1
  2. Alienware-Wasserman

    Alienware-Wasserman Company Representative

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    That might be the CPU that runs slower that your usual one.
    As far as getting your old windows serial key, that should have been in a sticker beneath your computer.
    If not, it should have been printed and included in the original box where your Alienware came in.
     
    Alienware-Wasserman, Mar 12, 2015
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  3. mariussx

    mariussx Notebook Evangelist

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    In most Windows 8 machines Windows DPK (digital product key) is injected into the mainboard itself. The first POST (power on self test, time until AW logo appears) is always slow after replacing any hardware. UEFI/BIOS needs to check any new hardware attached the first time you boot the laptop, second POST should be as fast as usual.
     
    mariussx, Mar 12, 2015
    #3
    TomJGX likes this.