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    MX17R3 IDT ISSUES AFTER FRESH INSTALL OF 780M HELP!! PLEASE READ!! Willing to PAY!

    Discussion in 'Alienware 17 and M17x' started by siberain, Jun 3, 2014.

  1. siberain

    siberain Notebook Enthusiast

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    Hey guys,

    I purchased a 780m awhile ago and installed it perfectly until I recieved a virus and had to fresh install.

    I've been able to install Win7 Pro & all the drivers but I cannot for the life of me get IDT Audio installed.

    I even installed nvidia first, which I know I shouldnt, its supposed to be IDT then Nvidia, but if I keep the HD Audio enabled in the bios,
    I'll just keep getting white screens and if I try to disable it in the bios, the IDT software refuses to install stating lack of hardware.

    Everything was working fine prior to a clean install.

    This is what I need & I'm willing to pay to whom ever helps me out.

    I need someone who currently owns a MX17R3 and has a working image of their installation with a 780M & IDT Audio with NO WHITE Screens OR If your using a 580M and have IDT Audio installed along with the other drivers and can image your system and upload it to my server so I can load it onto my computer. I'm currently running with no audio at the moment.

    Someone please help and thank you in advance.
     
  2. chopsy

    chopsy Notebook Consultant

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    Try this: with the IDT disabled in bios go to device manager and disable everything you find under Sound. Enable IDT again in bios, but boot and try to install the drivers in safe mode.
     
  3. siberain

    siberain Notebook Enthusiast

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    Thanks!

    I gave it a try, this is what happened

    It installed the drivers in safe mode, rather quick i might add but once I boot into windows, I get a white screen.

    I've even kept it disabled in device manager and renabled it and the moment its enabled instant white screen.

    Alienware thinks its the motherboard and are replacing the board this week.

    I'm thinking as a last last replacement either sell the laptop as is, buy an R4 motherboard and install it or just buy a new alienware but i love the r3 chassis :(


    Any other suggestions or does anyone have an image I can use?
     
  4. j95

    j95 Notebook Deity

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  5. siberain

    siberain Notebook Enthusiast

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    I'm using the 120hz panel. I also don't have my 580m anymore so I cant swap out the cards.

    I'm stuck with the 780m and a fresh install of either win7/win8.1

    Any ideas?
     
  6. siberain

    siberain Notebook Enthusiast

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  7. siberain

    siberain Notebook Enthusiast

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    j95, I have an idea, what if I buy 2960XM chip, it has a gfx intel 3000, do you think i'd be able to pull the 780m use the cpus built in gfx and reinstall everything?

    is it possible?
     
  8. chopsy

    chopsy Notebook Consultant

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    With the IDT disabled in bios, when you disable everything under Sound in device manager, you disable the sound of the video card. You can't have them both enabled at once(this is the problem). Don't re-enable anything in device manager. After you install the IDT in safe mode, it should have let you reboot without a whitescreen.
     
  9. siberain

    siberain Notebook Enthusiast

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    Choopsy,

    I did exactly as you said, I booted into safe mode, disabled nvidia HD audio and left IDT Audio enabled, as it booted normally into win8, white screen :/

    Any other suggestions? Do you think if I get the 2960XM chip with intergrated gfx, ill pull the 780m and do a fresh install and then disable it and install the 780m.

    What do you think?
     
  10. MickyD1234

    MickyD1234 Notebook Prophet

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    Afraid this is not possible with the 120hz display. It is wired in so that the on-board GPU is disabled and not seen in the bios. This is because the intel cannot boot at 120hz and the display cannot work with a 60hz signal. An AMD card might work, it depends on the microcode used at POST to test it.

    All I can say for sure is I've seen a lot of R3 owners go for a 680m and apart from 3D not working and having to use modified drivers I've not seen this issue - maybe it is the MB?

    When they planning to replace this?

    Good luck ;)
     
  11. siberain

    siberain Notebook Enthusiast

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    He's replacing the motherboard as we speak!
     
  12. siberain

    siberain Notebook Enthusiast

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    Update*

    motherboard replaced, and the issue remains..

    anyone have an ideas before I call it quits and sell it for parts?
     
  13. chopsy

    chopsy Notebook Consultant

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    You have the usual white screen when IDT is enabled, so nothing is broken. I still think you are missing something when you disable the sound. Try different combinations of the drivers install order.
    You said you left IDT audio enabled in device manager? There should not have been an IDT audio there if you disabled in bios.
     
  14. siberain

    siberain Notebook Enthusiast

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    When its disabled in the bios, your correct, it is not shown on the device manager.

    All the drivers are now installed, but I cannot enable idt audio, the moment I do it goes straight to a white screen.

    The same can be said with no drivers installed, it will just give a white screen

    &

    If I try installing NVidia drivers first, and IDT Audio second, still a white screen.

    I'm so confused and clueless at this point, the moment I enable IDT it simply just gives a white screen :/
     
  15. chopsy

    chopsy Notebook Consultant

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    How about installing IDT Audio, then installing Nvidia drivers, then enabling IDT? The first time it took me 3 hours of installing/uninstalling/reinstalling to get it right.
     
  16. siberain

    siberain Notebook Enthusiast

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    Yea, that was my first combo I used since the thread said to make sure to install IDT prior to nvidia.

    Same result :/