Memory

Does anyone know what brand memory came in their Alienware when they first got it? I know that requires taking the computer apart to see behind the keyboard but if anyone ordered their laptop with 16 GB or more what was the brand that was in the 2 slots when you first remove the cover?

My first one came with Samsung brand behind the keyboard. I ordered replacement memory for an upgrade and received blue screens. Turns out the memory was Kingston brand. I got that laptop exchanged. I have not looked behind the keyboard on this one but I would think it would be Samsung brand. I ordered ram from Amazon of the Kingston brand to upgrade my 8GB to 16GB. After 3 days it started to receive blue screens. I remove the memory and I don't have the problem anymore. This tells me Kingston memory is not compatible. Yes this memory was DDR3L 1600MHz. Also I noticed my fans would run more frequently and at higher speeds with the additional memory.

Has anyone ever upgraded their memory yet? If so what brand was it? Any advice would help.

 

Download CPU-Z and go to the memory tab, it will tell you the brand and type.

 

I'm returning the memory. I ran cpuz and found there is Samsung memory stock. The Kingston memory was the right type but for some reason Alienate doesn't like it. This is the second Alienware 17 that i have had do this. Memtes86 + gave no errors during a 10-12 hour test either so I'm not sure why the memory causes blue screens. Also I noticed which each pass Memtest did it slowed down and was on pass 3 when I woke up this morning. Something tells me that's not right because I've read where people have gotten 7 passes out of one night.

 

Let us know how the test goes after the change.