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    Multiple BSODs! Help please! M17x R4

    Discussion in 'Alienware 17 and M17x' started by LeoVainio, Feb 27, 2013.

  1. LeoVainio

    LeoVainio Notebook Evangelist

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    Hey everyone :)

    Recently I've been getting the darn blue screen -.- Pissing me off every now and then

    It's not too frequent but since it came a few times I decided to boot into setup and run the diagnostics thingy, which fits.. It said there was one error with one of the memory tests... And a couple of my BSODs have said MEMORY_MANAGEMENT...

    What can I do about this? I'm not sure what memory it is talking about, maybe a faulty RAM stick?

    When I restarted the pop-up came up "windows recovered from an unexpected shutdown" saying:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041790
    BCP2: FFFFFA8001644F00
    BCP3: 000000000000FFFF
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\WINDOWS\Minidump\022713-20638-01.dmp
    C:\Users\Leo\AppData\Local\Temp\WER-20716-0.sysdata.xml


    Any thoughts would be greatly appreciated :) thanks!
     
    LeoVainio, Feb 27, 2013
    #1
  2. MickyD1234

    MickyD1234 Notebook Prophet

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    Hi, get and run whocrashed to analyse the dmp file for more info.

    The memory tested will be the ram sticks. Did it give you a code? When I had a HD error the dell diags gave me a code that I called in. They checked the code and sent me a new HD.

    If the diag error is consistent then try removing each stick one at a time maybe?

    HTH
     
    MickyD1234, Feb 27, 2013
    #2
  3. LeoVainio

    LeoVainio Notebook Evangelist

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    Thanks for the reply :)

    I'll try get the codes as soon as possible whenever I have the time to run multiple tests, I'll get back here soon.

    Hopefully it is simply a faulty RAM stick and removing one will fix everything, thanks again :)
     
    LeoVainio, Feb 28, 2013
    #3
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Alienware-L_Porras, Mar 1, 2013
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  5. Matthew1993

    Matthew1993 Notebook Consultant

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    Well if it's driver issue or faulty ram , don't worry about it it will be easy to fix it just run diagnostic tool
     
    Matthew1993, Mar 1, 2013
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