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Hello all, On Tuesday I ended up calling Dell tech support because I couldn't backup my system or create recovery discs through the Alienrespawn software. After explaining my situation to the tech, he took remote access of my system to check out a few things and showed me that the problem was due to having a windows 8 version installed instead of a windows 7. I watched him correct that issue as he uninstalled and reinstalled the correct version and thus Alienrespawn was now working correctly. I created a 2 disc recovery after we ended our phone call.
After the fixing of the Alienrespawn issue I asked him a couple more questions regarding my gpu and if he could check to see if it was working as it should. I believe it is running to hot, sometimes reaching above 87c degrees. He noticed on my desktop a couple of hardware monitor programs and testing programs and told me about a couple different ones that Dell uses and asked if he could install them and test both the gpu and cpu, which I agreed. I watched as he installed both and tested bot cards. The gpu ran upwards in the high 80's again and agreed that it was a bit high. Less than a minuted into the cpu test he stopped it because that test ran the cpu over 90c which he said was way hot. He put me on hold and talked to his engineer and came back a few minutes later and stated that my system was overheating and that they were going to issue a repair tech to come to my home and replace both heat sinks and fans and also a new gpu card if the fans and heat sink didnt fix the problem. So now I'm waiting for a call from a tech to come and do this.
Returning to the Alienspawn recovery discs. After I was off the phone, I made the recovery discs and thus moved onto changing out my 240gb mstata drive for the new 1TB msata drive I purchased a week ago. I cloned the 240gb drive and switched them out and everything loaded correctly except I was now recieving an error that Intel Rapid Technology was not enabled. I ignored it for the time being as I now wanted to use the recovery discs to reinstall everything back to factory condition on the new 1TB drive. After following the steps and waiting the 40 minute install to complete, I found myself back at the desktop with the screen exactly the same. All my programs and stuff still installed and still getting that Intel Rapid Technology error. Why didn't it reinstall back to a factory state? Also in the Alienrespawn it says it cannot find the recovery partition. Also when I click on exlorer to examine the drives, it shows it created 4 partitions that look incomplete. One of those says Recovery but looks odd. I plugged into the usb slot the original 240gb drive and it came up in explorer as 2 partitions, one the OS and the 2nd as Recovery. The Recovery looks like it has more a few more files than the newly created on on the new 1TB drive. Can anybody explain to me how I can fix my issue so I can reinstall to factory on the new drive? Can I use the old drive via usb to do this, maybe copy the Recovery drive over to the new drive? I am not used to this Alienrespawn software and how to use it to reistall to the new drive.
My New Hard drive and Alienrespawn installing issues
Discussion in 'Alienware 17 and M17x' started by ImHokoo, Feb 28, 2014.
