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    My week old r4 died on me..

    Discussion in 'Alienware 17 and M17x' started by Xenn0X, Jun 2, 2012.

  1. Xenn0X

    Xenn0X Notebook Evangelist

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    I was Just working as normal, screen fills with artifacts and now im stuck in reboot loop..
    Safemode gives me a bsod or screen stays black.
    0X0000003B

    Machine check exception
    0x0000009c

    Did my 7970m die on me and kill the alien, this is bs, thing is a week old...

    Nice dell diag fails on the cpu.. Error 2000-0114

    Should i ask for new system, takes 2 weeks..
    Or replace cpu onsite?
     
    Xenn0X, Jun 2, 2012
    #1
  2. CrossXedge

    CrossXedge Notebook Consultant

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    You're within warranty, use it.
     
    CrossXedge, Jun 2, 2012
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  3. Red Line

    Red Line Notebook Deity

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    Xenn0X, that could be cause by RAM modules! try unpluging 2 of them e.g and rerun the system. If you have different moduels try to use them as well. If you're able to boot - reinstall GPU drivers
     
    Red Line, Jun 2, 2012
    #3
  4. Xenn0X

    Xenn0X Notebook Evangelist

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    nah doesnt matter, the cpu is borked, swapped one from other system and now it boots.. first time that a cpu died on me..
     
    Xenn0X, Jun 2, 2012
    #4
  5. YodaGoneMad

    YodaGoneMad Notebook Deity

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    No reason to replace the whole system then, just a bad CPU, nothing to be done for it, sometimes they fail. In general things like CPUs either fail early or almost never, yours failed early, replace it and be done.
     
    YodaGoneMad, Jun 2, 2012
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  6. Xenn0X

    Xenn0X Notebook Evangelist

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    the cpu is defective, but i can get it working by disabling turbo mode and speedstep. then in works.. enable those features and it's failing.
     
    Xenn0X, Jun 2, 2012
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  7. xXxPykexXx

    xXxPykexXx Notebook Consultant

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    Call Dell and get it replaced?
     
    xXxPykexXx, Jun 2, 2012
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  8. Xenn0X

    Xenn0X Notebook Evangelist

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    yes, they will send a new one. first cpu that ever died on me.
     
    Xenn0X, Jun 2, 2012
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  9. Frost451

    Frost451 Notebook Enthusiast

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    I had desktop Q6600 fail on me once, so i know the feeling. Sucks big time. It was doing all kinds of crazy stuff very unstable. Hope they get this fixed for you ASAP.
     
    Frost451, Jun 2, 2012
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  10. Tapakidney

    Tapakidney Notebook Evangelist

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    Tapakidney, Jun 2, 2012
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  11. Xenn0X

    Xenn0X Notebook Evangelist

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    Xenn0X, Jun 2, 2012
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  12. Heihachi_1337

    Heihachi_1337 Notebook Deity

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    CPU failures are extremely rare indeed.

    I'm glad to see you were able to troubleshoot it and sorry to hear your brand new laptop failed so soon because of the CPU.
     
    Heihachi_1337, Jun 2, 2012
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  13. Xenn0X

    Xenn0X Notebook Evangelist

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    yes indeed, you can clock the living hell out of them and still they will not burn out but this one is strange, on lowerclocks it works on higher it's dead.

    ahh well, i can work now on 1.2 ghz and just have to wait for the replacement.
    better then not able to use it at all, this laptop generates my income too so it's kinda painfull :)
     
    Xenn0X, Jun 3, 2012
    #13