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    New R4 message pop ups

    Discussion in 'Alienware 17 and M17x' started by Dazzo, Sep 16, 2012.

  1. Dazzo

    Dazzo Newbie

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    Hi Guys,

    Got a new R4 with 7970, after having probs with drivers for it I got it in working order.

    Now when it starts up and the power adapter is plugged in I get the messages about the power being battery then charger and keeps switching back! Also the press FN+F7 message pops up lots too!

    Anything I can do to disable this?

    Thanks

    Daz
     
    Dazzo, Sep 16, 2012
    #1
  2. jaeyang9

    jaeyang9 Notebook Consultant

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    are you using the drivers that dell provided?
     
    jaeyang9, Sep 16, 2012
    #2
  3. CryoBolt

    CryoBolt Notebook Consultant

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    Can I see pics of the first one, I think I know what you are talking about, but not 100%

    Also, how often does it happen?
     
    CryoBolt, Sep 16, 2012
    #3
  4. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Alienware-Luis_Pardo, Sep 18, 2012
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  5. Dazzo

    Dazzo Newbie

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    Hi guys sorry it's took me so long, been getting everything else sorted.

    Try upload pic now. Where are the latest dell drivers?
     
    Dazzo, Sep 19, 2012
    #5
  6. ratchetnclank

    ratchetnclank Notebook Deity

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    ratchetnclank, Sep 19, 2012
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  7. Alienware-Luis_Pardo

    Alienware-Luis_Pardo Guest

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    Alienware-Luis_Pardo, Sep 19, 2012
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  8. Dazzo

    Dazzo Newbie

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    Spoke too soon started doing it again!
     
    Dazzo, Sep 19, 2012
    #8
  9. Dazzo

    Dazzo Newbie

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    remove comment
     
    Dazzo, Sep 21, 2012
    #9
  10. Dazzo

    Dazzo Newbie

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    Anyone got any ideas what I can do. It only happens when charger plugged in so it's got to be that right?
     
    Dazzo, Sep 23, 2012
    #10
  11. zarkov2k

    zarkov2k Notebook Enthusiast

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    I used to get this too with the stock install of the system. I upgraded to an SSD almost immediately after receiving my R4 and installed Windows 8 RTM + all the Win7 drivers I needed. I left out the AW OSD driver since win8 has an OSD built-in for most things. I'm not seeing these popups anymore.

    I recommended uninstalling the OSD drivers first to see if that solves it or do a clean install.
     
    zarkov2k, Sep 23, 2012
    #11
  12. Dazzo

    Dazzo Newbie

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    I'll probably try a clean install then. I'm going to phone Dell tonight and ask them what could be the problem. If they can't help me and I'm still in the time frame I may just send it back as it's awkward for me to have to do this on a newly purchased product.

    Thanks for the tip.
     
    Dazzo, Sep 24, 2012
    #12
  13. Dazzo

    Dazzo Newbie

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    Problem solved, thought I updated bios but never. Working fine will test thorough tomorrow.
     
    Dazzo, Sep 25, 2012
    #13
  14. Alienware-Pablo_R

    Alienware-Pablo_R Company Representative

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    Nice to see you got that sorted out Dazzo. Check for BIOS updates periodically in our website.
     
    Alienware-Pablo_R, Sep 25, 2012
    #14