No AlienFX or Nampleate for OZ

Ok, so the m17X R3 was released here today, barely customisable ( cant downgrade HDD or wireless etc), AND there is no AlienFX colours or customisable nameplate.

Just a bland white keyboard..........?

 

You will still have access to all of the AlienFX/Command Center options. Just sucks that your regional site does not permit setting a color when configuring. No big deal though.

The nameplate customization is apparently only in the US?

 

Yea, the nameplate custom seems to be only in US.

As Batboy said colours can be changed when you get the machine.

 

You guys sure, i got told from an agent that the Keyboard FX werent an option specifically?

 

Yes, I'm sure.

 

That's pretty sad that you won't get custom nameplate. It doesn't really add function, but I guess it's fun to have if you think about it. Poor guy. Maybe you can call AW after you receive it and ask them to send/make one for you.

 

Uthal, as other have already stated, you will get the AlienFX. AW/Dell won't produce a separate line with different hardware just for a Country. It would be just a waste of money for them.

As far as the nameplate goes, same for me (and for a lot of other people that don't live in the US)

By the way, if you don't mind and sorry for the ignorance but.. what OZ stand for?

 

OZ = Australia. Not sure who coined the term though. I saw it on TopGear first when it was TopGear UK vs. TopGear OZ lolz.

 

Hmm almost have to wonder if you can call them and have them send it too you from the US or something? Who knows

 

Nope, sadly not, must be US postal address........

Gonna send to family in US, but thinking postage from US to OZ (Yes Australia) might be a killer?

 

It's MUCH easier and cheaper than you think. I'm ordering one tomorrow through Price USA | Shop where you want. The basic aussie spec is almost $1000 cheaper from the US. Even when you add the import duty. It's sux it cost so much more in OZ especially when our $ is now worth more than the US dollar. Also, Alienware gear has an international warranty.

 

It cost me $130 to ship from USA to Germany, just to give you a price perspective. Yes, buy from the USA if you can live with the US keyboard layout. You will save "lots."

 

Ok so whats the deal with price USA. I looked at them, and they seem to add 3-8% of the cost plus shipping, plus subscription. Dunno but that seems a little steep to me. Let me know if i just miss the point?

Mate, when you shipped to Germany, who was it with. What is the size and weight of the Laptop when boxed up?

 

Yep, you missed the point alright. Regardless of their fees it's still about $1000 off. Who cares what they charge? As long as i'm saving 1k i dont' give a crap. Check out the "Whirlpool" forums and you will see many, many people that have used their service. Shipping only works out at $96 via FedEx. Bugger all mate!

 

Fair enuf,

I already have family in the US, so i dont really need them.

However, i doubt ill find shipping for $100 anywhere else tho?

 

Mate, you may want to call Dell. I'm sure the things you mentioned were options on the Alienware AU site when they first put the R3 back up for order.

The site has definitely changed since the they first re-listed the R3. I suppose 1 of 2 things has occurred:

1. They mistakenly first listed them as options in AU when they shouldn't have, or

2. They have forgot to list them as options when they revised the site.

Let us know how you go.

(PS. Could a Mod activate my ability to PM)

 

Uthall

dude shipping to Mackay (QLD) works out with a saving of couple of AUD...(600-800 AUD)

but take into account....
the real saving from the US comes as being able to configure every nitty-gritty detail...as opposed to DELL AU....giving you take it or leave it options (750GB in RAID, 19x10 screen,8GB vs 4GB option, MCAFEE, intel 6300). If you factor in the options that DELL AU forces you to have the price delta b/w US and AU actually shortens to the point the difference is neg. Also...and do not quote me on it...but DELL US says we need to get min. 2yrs warranty to make it applicable in AUS.....Also if you plan to remserv or something...you can cuz the reciept aint in your name...plus the taxes+GST on the border.


PS i have been looking into AW M17XR3 meself for quite a few months...and have talked it over a few times with DELL REPS

 

oh and don't worry..the ALIEN FX+personal plate is all there....

 

Ok, so this is the story:

Ordered on the 8th March. Delivered to my sister in law in Texas on the 31st March. Now is transit between US and Australia, ETA 12th April.

Shipping cost, ~$155 US.

Warranty confirmed as being international and valid for Australia as standard.

Would i do it this way again, probably, there is a significant saving overall, although if the Australiabn site allowed the "downgrade" of some parts, the difference wouldnt be that great.

Its just a longer wait from start to finish. Oh, and personal plate is defn US only.

 

Well can you earn the difference in the days you will have to wait a little longer?

 

Get the machine and get it engraved yourself afterwards.
But beleive me, you won't care if it is or isn't done.
How many times will you have the machine upsidedown to look at it?

 

^^^^ reason why I want to go with Origin PC for my next laptop. Super customization, not just a nameplate.

 

yea, dont you turn your lappy upside down on the desk when its not is use....lol

Its like having a Jag without the little silver animal on the bonnet, or a 1930s Cadillac without the bare breasted woman with feathered wings...

 

probably... no custom nameplates for Latin America.

 

yah i checked the Australian website and nameplates are offered on there, so idk why it's not working for you.

 

I'm about to order my m17x r3 today (I'm from OZ, using the dell.com.au site), there IS a nameplate on the thing apparently, you just can't customize it, I tried to ask the dell rep why and he said it was just something they weren't doing. Hopefully if they DON"T do that, they'll take more time putting my lappy together better without all these other problems I see here on the forums.

And yea it sucks that OZ has to have all these additional things added by default, this spec here is gonna cost me 3k. (after having a 10% discount applied and convincing the dell rep to round it down to 3000.0 exactly saving me another $30~$40.

I know, price is ridiculous, should of ordered from US, but to be honest I just simply don't know how, and don't like the idea of waiting extra time for it.

Edit:Oh and as you can see the AlienFX is on the list, is this what someone asked about?

Soft Touch - Stealth Black 1
Intel® Core? i7-2720QM Processor (2.2GHz, 1600 MHz DDR3, 6M cache) 1
17.3" ?43.94cm? Full HD (1920x1080) WLED LCD Panel 1
Hinge Up Assembly 1
Soft Touch - Stealth Black (Info Mod) 1
Alienware Generic Nameplate 1
Intel(R) Core(TM) i7 Label 1
System Driver 1
Audio Info 1
Directship Info Mod 1
Internal 10/100/1000 Gigabit Ethernet 1
3.2 MP Integrated WebCam 1
Document and Accessories (English) 1
8GB 1333MHz DDR3 SDRAM(2x4GB) 1
750GB 7200RPM Hard Drive 1
RAID 0 (Striped Disk Array) 1
750GB 7200RPM 2nd Hard Drive 1
8X DVD + /-RW Drive with DVD + R double layer write capability 1
Cyberlink PowerDVD Kit 1
Roxio Creator Starter 1
Roxio Creator Starter - Media Kit 1
Power Cord (ANZ) 1
240W Primary AC Adapter 1
9-cell Primary Battery 1
Shipment Box 1
2GB GDDR5 AMD Radeon? HD 6970M 1
Intel® WiFi Link 6300 (802.11a/g/n) Half Mini-card 1
Dell Wireless 375 Bluetooth Internal mini-card 1
AlienFX® Illuminated Keyboard (English) 1
System Resource Media 1
Microsoft Patch for WIN7 1
Genuine Windows(R) 7 Home Premium 64bit (English) 1
Windows(R) 7 Home Premium COA Label(ANW) 1
Genuine Windows(R) 7 Home Premium 64bit DVD Media (ANW) 1
Microsoft(R) office 2010 OEM Installation 1
AlienFX RED 1
Automatic Updates Off 1
Dell Webcam Central Software 1
Dell Webcam Central Media Kit 1
Sensible Vision FastAccess Facial Recognition Software 1
Sensible Vision FastAccess Facial Recognition Software Media Kit 1
Cyberlink Power DVD 9 for DVD 1
Adobe Reader 9.0 1
AlienGUIse Theme Manager with Breed Theme 1
DataSafe Local Basic 1
EVE Online game (Trial) 1
Alienware Command Center 1
WinRE software 1
STEAM Gaming Portal Software 1
Avatar - Alienhead Chrome Blue 1
Wallpaper - Alienhead Chrome Blue 1
McAfee(R) Security Center - 15 Months Version 1
McAfee(R) Security Center Media Kit 1
Regional Support Within Asia Pacific Countries For Laptops 1
Sat & Sun onsite request must be logged by Thursday before 1700 1
24x7 Telephone Technical Support Hotline: 1300-790-877 1
Dell @ Your Service OnCall Hotline: 1800 888 213 1
1 Yr Value Night & Weekend Onsite Service (M-F:0800-2100, Sat-Sun:0900-1700) 1
# Yr 1 Ltd Hardware Warranty, InHome Service after Remote Diagnosis 1
# Year 1 Standard POW 1
1-Year Premier Service 1
1 Year Priority PC User 24x7 Support (Round-The-Clock Technical Assistance) 1
1-year Premier Service 1
For Info Only: Dell's Terms and Conditions apply 1
For Info Only: Technical Support 1
Technical Support 1
Solution Station,1-Year Oncall Subscription 1
For Info Only:Laptop Batteries Carry One Year Warranty Only From Invoice Date 1
Laptop Batteries Carry 1 Year Warranty Only From Invoice Date 1
Dell's Terms and Conditions apply 1
Tech Sheet (ANZ) 1
NB-OS-CTO Handling&Insurance charges(Australia) 1
For Info Only: I don't need help while operating or getting started with my PC 1
I don't need help while operating or getting started with my PC 1

 

Uthall

Since you posted the laptop to your self..
Could u tell how much it cost you
What will you be paying as taxes at the border (GST,Duty)
How much warranty did u purchase to make it eligible for claim in AU
Is the reciept under your name

 

I paid about $350 in total for Custom duty and GST to import my R2 from the US, and the machine cost around AU$3200 as of June 2010

 

Cost is follows:

$2,300 US including taxes to buy
$150 to send to Oz
~$230 GST, import duty is $0 for lapops im told (yet to confirm as i dont have it yet, still inflight)

Total: $2,680

Total from DELL OZ: $3,150 best deal i could get (thats with a 15% discount too)

Receipt is in my name, just with the US address, purchased no extra warranty, have had DELL confirm it is international by default.

 

+ 1

Just had a look and the custom name plate is now available on the AU Alienware site. They also have an "ask and answer Q&A." Not sure what the deal is with the Q&A.

 

If you haven't already gotten it, it's now on there, with the ability to customise. I purchased one on the 20th of March. Dell messed me around, so I cancelled my order, and went to re-order it in Nebula Red, and its now got the option.